usability as a science

Tonight, i listened to a well-known software designer articulate his view of usability, ubiquitous computing and interface design. He spoke of usability as a burgeoning science. From his worldview, it would one day be possible to truly test what was the best way to do something. This conversation reeked of technological determinism* – one correct way… universalist notions of science… eek!

Now, i take issue with usability tests in general. When you run a usability test, you assume that 1) people will use it in the intended way; 2) people’s use won’t change over time; 3) people’s in-lab use will be identical to their social use at home. All of these are fundamentally WRONG. Thus, i just don’t believe in usability testing for social software because the goal is not to see if some feature works better than another, but to see if they “get” it.

Oh, my other favorite quote from the discussion concerned cell phones and their hideous user interfaces (which are worse in Japan from his perspective). “In Japan, it’s a social mystery that people buy these tools.” The connotation was that the social factor was superfluous and without value. ::shaking head::

* Technological determinism has been on my mind lately because it’s been a topic on one of my classes. My professor stated that no one would admit to being a technological determinist nowadays. I argued back stating that most of the technological determinists that i know know so little about social critiques of technology that they wouldn’t know that term so as to label themselves accordingly. I told her not to worry – there are plenty of people who still believe this problematic philosophy.

There’s a Sucker Born in Every Medial Prefrontal Cortex

There’s a Sucker Born in Every Medial Prefrontal Cortex is a terrifying NYTimes article that discusses the convergence of branding / product addiction and neurological science.

These are the kinds of articles that remind me to be wary of academic science being sponsored by industry and cranky that psychologists and other trained professionals use their knowledge to help corporate control of people.

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gargoyle & friends

OK… my friends who are addicted to the little psychological tests so need to stop telling me about them, because they are the *perfect* procrastination tool.

garg
You are Form 4, Gargoyle: The Fallen
“And The Gargoyle mended his wings from the blood of the fallen so he could rise up from imprisonment. With great speed and resourcefulness, Gargoyle made the world his for the taking.”

Some examples of the Gargoyle Form are Daedalus (Greek) and Mary Magdalene (Christian). The Gargoyle is associated with the concept of success, the number 4, and the element of wood. His sign is the new mooon.

As a member of Form 4, you are a creative and resourceful individual. You are always thinking of possible solutions to problems you face and you generally choose one that is right. Much of your success comes from your ability to look at things a little differently than everyone else. Gargoyles are the best friends to have because they don’t always take things for face value.

Which Mythological Form Are You?
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playing with girls

I was out to dinner with my roommate and we were reflecting on Ubicomp. Apparently, there was quite a discussion amongst “the boys” about the presence of some very strong women at the conference. My roommate laughed as he recalled the discussion. At some point, he reminded these boys that this is what strong women looked like. For so long, strong women tried to fit into the boys’ world, tried to be like men. (I was there, i remember.) But now, there’s a whole new flavor of strong women. These women are not really feminine, not really masculine, but themselves. Their presence in the tech world is small, but powerful and they are fundamentally themselves.

As he described this, i smiled, thinking to the women that i know who can be described by this. It’s so refreshing to see powerful women be themselves in the tech industry, but it’s also terrifying. When we were following men’s example, our direction was laid out for us. Now, we are trying to make up our own mechanisms for survival, for getting validated, for having our voices heard. Without an example, we tend to flail a bit. We’re accused of playing too nice, of being too mean. Men’s world has defined the balance; we have yet to find ours. It’s this struggle, this confusion that still cripples so many of the women that i know.

There is no easy answer, no set philosophy. Yet, it is with this mindset that i’ve joined in on the team of women blogging at misbehaving.net, a blogspace where we can reflect on women & tech.

Are friends the key to privacy?

I’m With Stupid: How Having Friends Might Be the Key to Both Privacy and Identity is a great article by Robert X. Cringely. In it, he addresses what the key questions are when we talk about privacy and identity. He teases apart the difference between “is this accurate data” and “are you who you say you are.” He addresses both extremists. And finally, he suggests how spam and other privacy issues might be addressed through a friends of friend network. A good read!

Amazon was sent from the heavens

Older friends of mine gasp at the realization that i’ve never done research without the web. Yet, despite the web, i’ve always had one problem that has haunted me. Sure, i can read many computer-related journals and articles, look up any book and read anyone’s college essay on most topics, but there are so many books that i just stare at and scream grep.

Grep.

I just want grep to work on my books. Well, gosh darn, Amazon went and invented it. They were sent from the heavens i tell you. This will revolutionize the next generation of college students.