My name is danah boyd and I'm a Principal Researcher at Microsoft Research and the founder/president of Data & Society. Buzzwords in my world include: privacy, context, youth culture, social media, big data. I use this blog to express random thoughts about whatever I'm thinking.

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crashing Tiger, hidden dragons

I should know better than to upgrade things. I was all proud of myself for succeeding in getting Tiger working, no problem. I had heard all of the Mail.app problems but given that i had already destroyed Mail.app on my Mac and had never succeeded in getting it working, i didn’t let this bother me – i’m still using pine. I love the Dashboard, i love the iCal/Addressbook connections. I still don’t get Safari RSS but so it goes. Everything seemed fine, seemed totally cool…. And then it didn’t….

Firefox and Safari both seem to crawl trying to load pages and i can’t figure out why. OK. This is irritating but so what. And then the worst thing happened. I can’t print. I try to print from Preview or Word and down they go, crash bang booom death. Why? Why on earth can’t i print to any IP printserver? It reminds me of when i used to crash the fileserver using Photoshop – it just crashes the program and doesn’t explain why or what’s going on. Grrrr. Is anyone else having this problem?

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18 comments to crashing Tiger, hidden dragons

  • i had similar problems when i was using predefined dns servers on a dhcp connection…. It absolutely choked, i cleared the dns and saved and it worked fine.

  • Ugh, upgrade pains. I haven’t had those problems specifically, but 2 things come to mind:

    1. Have you tried deleting the printer connections and building them again?

    2. How did you upgrade to Tiger? Normal upgrade, or did you go in and change it to Archive & Install? The latter is so much better that I’m really not sure why they don’t make it the default. If you keep having problems, you might want to consider going back and reinstalling it.

    Oh, and one of the best ways to narrow down mysterious system problems is to create a new account, then try to do the things you were doing in the other account. If the problems go away, then it’s something in your user account — if not, then it’s somewhere in /Library or /System.

  • Liz

    Working fine for me, but I don’t use predefined DNS servers.

  • Bakari

    I’m a Mac user to, but since I use my computer for business I’ve learned to wait on major upgrades. I’ve been burned more than once. Tiger looks impressive, but not very necessary right now. When I have too many projects to complete, I just don’t have to work out the bugs when I’m waiting the bottom line. Good luck in getting things worked out.

  • When I upgraded to Tiger, I rebooted only to be greeted by a black and white text screen full of debug output followed by a kernel panic. Rebooting and even power cycling didn’t help. A friend from a mailing list told me how to clear the PRAM using keys held down on startup but this didn’t help. The next guess was that my Microsoft keyboard connected by a PS2-to-USB convertor wasn’t getting the signals through so I went out the next morning and bought a new USB keyboard. I cleared the PRAM and then ran the Tiger upgrade again. After that I could boot but my lookup daemon kept crashing so the Internet was impossible to use. I then reinstalled Tiger from scratch and got the Net back but it decided my keyboard was Dvorak and not Qwerty. When I finally figured this out, I still couldn’t authenticate but it turned out that the keymap was still being treated as Dvorak only in those authentication windows and not so far as I could tell anywhere else. A reboot fixed this. So much fun!

    I have spent the past few days wondering why Apple hates me so much…

  • Can’t speak to the Mac issue, but isn’t Safari based on the same engine as Firefox? I don’t know if you can tweak it in the same way, but there are some configuration keys in Firefox that can help make it scream.

    First, open a tab and type about:config in the url.

    Then the changes:
    Change network.http.pipelining to “true”
    Change network.http.proxy.pipelining to “true”
    Change network.http.pipelining.maxrequests to “30”

    Then right-click anywhere and select New-> Integer; call it “nglayout.initialpaint.delay” and set its value to “0”. This loads pictures faster.

    I have no idea why such tweaks aren’t standard. I also have no idea if you can do something like this in Safari. There’s always Camino.

  • No, Safari isn’t based on the same Gecko engine as Firefox. It’s based on (a variant of) the KHTML engine that was originally used in KDE’s Konqueror browser.

  • espringer

    Rich,
    I’m sorry to hear that you were forced into dvorak keyboard mode unwillingly. Oddly, as a dvorak user, I keep finding 10.4 doesn’t consistently respect my dvorak status. I suspect we’re experiencing two sides of the same bugginess. In the international panel, I’ve turned off the “Allow a different input source for each document” setting, and I’m hoping that will help.

  • ::sigh:: Sadly, i’ve tried all of this and gotten nowhere. The problem is not just one application, but all applications. I can’t print to PDF, i can’t print to local printers, i can’t print to networked printers. It crashes the various tools. The only tool that will give me debugging info is word which spits out:

    Date/Time: 2005-05-06 13:52:06.484 -0700
    OS Version: 10.4 (Build 8A428)
    Report Version: 3

    Command: Microsoft Word
    Path: /Applications/Microsoft Office X/Microsoft Word
    Parent: WindowServer [69]

    Version: 10.1.1 (10.1.1 (2425), 1983-2001 Microsoft Corporation. All rights reserved.)

    PID: 1315
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000010

    Thread 0 Crashed:
    0 …int.framework.Print.Private 0x06f7f574 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 5532
    1 …int.framework.Print.Private 0x06f7ee60 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3720
    2 …int.framework.Print.Private 0x06f7e7d4 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2044
    3 …int.framework.Print.Private 0x06f81574 PMPrivateSetItemProc + 1004
    4 …int.framework.Print.Private 0x06f81cd8 preparePageFormatTicketForEpsonPDE(OpaquePMTicketRef*) + 1664
    5 …int.framework.Print.Private 0x06f80b88 PMPrivatePrintDialogMain + 232
    6 …apple.print.framework.Print 0x92fa673c PJCPrintDialogMain + 108
    7 …apple.print.framework.Print 0x92fa71e8 PMSessionPrintDialogMain + 224
    8 Microsoft_Office_2001Z 0x010691b4 0x1008000 + 397748
    9 Microsoft Word 0x021702c0 0x2008000 + 1475264
    10 Microsoft Word 0x0216f208 0x2008000 + 1470984
    11 Microsoft Word 0x0216cbd0 0x2008000 + 1461200
    12 Microsoft Word 0x0215c020 0x2008000 + 1392672
    13 Microsoft Word 0x020f672c 0x2008000 + 976684
    14 Microsoft Word 0x020f63f8 0x2008000 + 975864
    15 Microsoft Word 0x0225c3e0 0x2008000 + 2442208
    16 Microsoft Word 0x02268c48 0x2008000 + 2493512
    17 Microsoft Word 0x02664294 0x2008000 + 6668948
    18 Microsoft Word 0x02386510 0x2008000 + 3663120
    19 Microsoft Word 0x020f5460 0x2008000 + 971872
    20 Microsoft Word 0x020f4f70 0x2008000 + 970608
    21 Microsoft Word 0x020e3834 0x2008000 + 899124
    22 Microsoft_Office_2001Z 0x0101e55c 0x1008000 + 91484
    23 Microsoft_Office_2001Z 0x0101fc3c 0x1008000 + 97340
    24 Microsoft_Office_2001Z 0x0105416c 0x1008000 + 311660
    25 Microsoft_Office_2001Z 0x0105409c 0x1008000 + 311452
    26 Microsoft_Office_2001Z 0x01052a8c 0x1008000 + 305804
    27 MCPZ.stb 0x005db1c8 0x5c7ff0 + 78296
    28 MCPZ.stb 0x005db0cc 0x5c7ff0 + 78044
    29 com.apple.HIToolbox 0x93120dd4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    30 com.apple.HIToolbox 0x9312052c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    31 com.apple.HIToolbox 0x931272b0 SendEventToEventTarget + 40
    32 Microsoft_Office_2001Z 0x01053660 0x1008000 + 308832
    33 Microsoft_Office_2001Z 0x01173c64 0x1008000 + 1490020
    34 Microsoft_Office_2001Z 0x011734bc 0x1008000 + 1488060
    35 Microsoft_Office_2001Z 0x01052a58 0x1008000 + 305752
    36 MCPZ.stb 0x005db1c8 0x5c7ff0 + 78296
    37 MCPZ.stb 0x005db0cc 0x5c7ff0 + 78044
    38 com.apple.HIToolbox 0x93120dd4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    39 com.apple.HIToolbox 0x9312052c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    40 com.apple.HIToolbox 0x931272b0 SendEventToEventTarget + 40
    41 com.apple.HIToolbox 0x93235968 HandleTextInputEvent(OpaqueEventRef*) + 56
    42 com.apple.HIToolbox 0x93127638 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 524
    43 com.apple.HIToolbox 0x93121024 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
    44 com.apple.HIToolbox 0x9312052c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    45 com.apple.HIToolbox 0x931272b0 SendEventToEventTarget + 40
    46 com.apple.HIToolbox 0x93235864 SendTSMEvent + 228
    47 com.apple.HIToolbox 0x93234fb4 SendUnicodeTextAEToUnicodeDoc + 928
    48 com.apple.HIToolbox 0x932349e0 utDeliverTSMEvent + 1024
    49 com.apple.HIToolbox 0x932345c4 TSMKeyEvent + 88
    50 com.apple.HIToolbox 0x931eb2cc TSMProcessRawKeyEvent + 920
    51 com.apple.HIToolbox 0x931ead94 HandleCompatibilityKeyEvent(OpaqueEventRef*) + 308
    52 com.apple.HIToolbox 0x9311db40 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 788
    53 com.apple.HIToolbox 0x93120dd4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    54 com.apple.HIToolbox 0x9312052c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    55 com.apple.HIToolbox 0x931203a8 SendEventToEventTargetWithOptions + 40
    56 com.apple.HIToolbox 0x931eaa3c HandleKeyboardEvent(OpaqueEventRef*, unsigned long) + 352
    57 com.apple.HIToolbox 0x9312762c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 512
    58 com.apple.HIToolbox 0x93121024 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
    59 com.apple.HIToolbox 0x9312052c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    60 com.apple.HIToolbox 0x931272b0 SendEventToEventTarget + 40
    61 MCPZ.stb 0x005fe8ac 0x5c7ff0 + 223420
    62 Microsoft Word 0x020de1e0 0x2008000 + 877024
    63 Microsoft Word 0x0201d340 0x2008000 + 86848
    64 Microsoft_Office_2001Z 0x01021ddc 0x1008000 + 105948
    65 Microsoft Word 0x0201cd88 0x2008000 + 85384

    Thread 1:
    0 libSystem.B.dylib 0x9001efcc select + 12
    1 com.apple.CoreFoundation 0x9075ce4c __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96

    Thread 0 crashed with PPC Thread State:
    srr0: 0x06f7f574 srr1: 0x0200f030 vrsave: 0x00000000
    cr: 0x24022228 xer: 0x00000004 lr: 0x06f7f568 ctr: 0x00000001
    r0: 0x06f7f568 r1: 0xbfffcdb0 r2: 0x00000000 r3: 0x0705f8d0
    r4: 0x00000000 r5: 0x01800000 r6: 0x07043eb3 r7: 0x00006001
    r8: 0x00000001 r9: 0x070654fb r10: 0x0000087c r11: 0x07102004
    r12: 0x9000608c r13: 0x00000004 r14: 0x00000000 r15: 0xa3120b38
    r16: 0x003498e0 r17: 0x00000058 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000058 r22: 0x00000000 r23: 0xbfffda34
    r24: 0x00000003 r25: 0x0702fa80 r26: 0x0705de70 r27: 0x00000000
    r28: 0xffff876a r29: 0x07043be0 r30: 0x0705f8d0 r31: 0x06f7f4a8

    Binary Images Description:
    0x1000 – 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0x27f000 – 0x2ce3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x2ce3d0 – 0x2e66bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
    0x2e7c00 – 0x2e998b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking
    0x30c8e0 – 0x30c992 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
    0x30ce50 – 0x30cf05 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
    0x30d0c0 – 0x30d163 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
    0x30d1d0 – 0x30d247 CFMPriv_System PEF binary: CFMPriv_System
    0x312630 – 0x312700 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
    0x312770 – 0x312843 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x312910 – 0x3129cb CFMPriv_Help PEF binary: CFMPriv_Help
    0x3129d0 – 0x312a9a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x312b10 – 0x312be6 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
    0x312c60 – 0x312d33 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x312dc0 – 0x312ea5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x312f20 – 0x312ff6 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib
    0x3130d0 – 0x31318e CFMPriv_Print PEF binary: CFMPriv_Print
    0x3131b0 – 0x31327d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x313300 – 0x3133e2 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
    0x313460 – 0x313533 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
    0x3135b0 – 0x313683 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x313760 – 0x313822 CFMPriv_AE PEF binary: CFMPriv_AE
    0x313830 – 0x3138f5 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x313970 – 0x313a47 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x313ad0 – 0x313bb3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x313c30 – 0x313d0a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x313d80 – 0x313e60 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x313ef0 – 0x313fd6 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
    0x3140b0 – 0x314187 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
    0x314190 – 0x314252 CFMPriv_QD PEF binary: CFMPriv_QD
    0x314350 – 0x314439 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
    0x4e4850 – 0x5c7fed PowerPlantZ PEF binary: PowerPlantZ
    0x5c7ff0 – 0x6fa4ea MCPZ.stb PEF binary: MCPZ.stb
    0x737610 – 0x73b17f MCP MSL RuntimePPC++Z.DLL PEF binary: MCP MSL RuntimePPC++Z.DLL
    0x1008000 – 0x11cac2f Microsoft_Office_2001Z PEF binary: Microsoft_Office_2001Z
    0x2008000 – 0x2a1c181 Microsoft Word PEF binary: Microsoft Word
    0x5a3b000 – 0x5a40fff ShMem ??? (10.1.0) /Applications/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem
    0x5aa2000 – 0x5ab0b2a comi.dll PEF binary: comi.dll
    0x5ac4650 – 0x5ad03aa thunk.dllpwpc PEF binary: thunk.dllpwpc
    0x5ae31a0 – 0x5b24f30 def.dll PEF binary: def.dll
    0x5b24f40 – 0x5b3d803 com.dll PEF binary: com.dll
    0x5be0000 – 0x5c31593 df.dll PEF binary: df.dll
    0x5c315a0 – 0x5c51c9c olebase.dll PEF binary: olebase.dll
    0x5d2d000 – 0x5d2ffff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x6093ab0 – 0x619dc55 Microsoft Framework DB PEF binary: Microsoft Framework DB
    0x6f78000 – 0x6fa1fff com.apple.print.framework.Print.Private 4.0 (157) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
    0x7105000 – 0x710a8d3 oanlsZ PEF binary: oanlsZ
    0x7198440 – 0x71b2794 oacoreZ PEF binary: oacoreZ
    0x8fe00000 – 0x8fe50fff dyld 43 /usr/lib/dyld
    0x90000000 – 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x901fe000 – 0x90202fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x90204000 – 0x90257fff com.apple.CoreText 1.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90284000 – 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x90364000 – 0x9069cfff com.apple.CoreGraphics 1.256.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x90727000 – 0x90800fff com.apple.CoreFoundation 6.4 (368) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90849000 – 0x90849fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9084b000 – 0x9094dfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x909a7000 – 0x90a2bfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90a55000 – 0x90ac9fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90ae3000 – 0x90af5fff libauto.dylib /usr/lib/libauto.dylib
    0x90afc000 – 0x90dc1fff com.apple.CoreServices.CarbonCore 10.4 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90e24000 – 0x90ea4fff com.apple.CoreServices.OSServices 4.0 (4.0.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x90eee000 – 0x90f2efff com.apple.CFNetwork 4.0 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x90f43000 – 0x90f5bfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
    0x90f6b000 – 0x90fe9fff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x9102e000 – 0x91055fff com.apple.Metadata 0.1 (121) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x91066000 – 0x91073fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91076000 – 0x91238fff com.apple.security 4.0 (221) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9133a000 – 0x91343fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9134a000 – 0x91371fff com.apple.SystemConfiguration 1.8.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x91384000 – 0x9138cfff libbsm.dylib /usr/lib/libbsm.dylib
    0x91390000 – 0x9140efff com.apple.audio.CoreAudio 3.0.0 (3.0) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9144c000 – 0x9144cfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x9144e000 – 0x91486fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x914a1000 – 0x9156cfff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x915c1000 – 0x91654fff com.apple.print.framework.PrintCore 4.0 (172) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x9169a000 – 0x91757fff com.apple.QD 3.8.5 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x91795000 – 0x917f3fff com.apple.HIServices 1.5.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x91821000 – 0x91844fff com.apple.LangAnalysis 1.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x91858000 – 0x9187dfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
    0x91890000 – 0x918d0fff com.apple.LaunchServices 10.4 (118) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x918eb000 – 0x918fffff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9190d000 – 0x91943fff com.apple.ImageIO.framework 1.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91957000 – 0x91a19fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91a65000 – 0x91a7afff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91a7f000 – 0x91a9bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91aa0000 – 0x91b0ffff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91b26000 – 0x91b2afff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91b2c000 – 0x91b44fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91b47000 – 0x91b8afff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91b91000 – 0x91baafff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91baf000 – 0x91bb2fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91bb4000 – 0x91bb4fff com.apple.Accelerate 1.1 (Accelerate 1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91bb6000 – 0x91ca0fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x91ca8000 – 0x91cc7fff com.apple.Accelerate.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x91d33000 – 0x91d53fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x91d59000 – 0x91dbefff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x91dc8000 – 0x91e5afff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x91e74000 – 0x92404fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x9244c000 – 0x9275cfff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x92789000 – 0x92814fff com.apple.DesktopServices 1.3 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x92856000 – 0x92a7ffff com.apple.Foundation 6.4 (567) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92b9d000 – 0x92c7bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x92c9b000 – 0x92d89fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92d9b000 – 0x92db9fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x92dc4000 – 0x92e1efff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x92e3c000 – 0x92e3cfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92e3e000 – 0x92e52fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
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    0x92e86000 – 0x92e9bfff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x92ead000 – 0x92f34fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x92f48000 – 0x92f53fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x92f5d000 – 0x92f8afff com.apple.openscripting 1.2.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x92fa4000 – 0x92fb4fff com.apple.print.framework.Print 4.0 (187) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x92fc0000 – 0x93026fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x93057000 – 0x930a9fff com.apple.NavigationServices 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    0x930d5000 – 0x930f2fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    0x93104000 – 0x93111fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x9311a000 – 0x93429fff com.apple.HIToolbox 1.4.0 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x93574000 – 0x93580fff com.apple.opengl 1.4.0 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x935f2000 – 0x935f2fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x935f4000 – 0x93c25fff com.apple.AppKit 6.4 (824) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x93fb1000 – 0x9401bfff com.apple.CoreData 1.0 (46) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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    0x94173000 – 0x942d2fff com.apple.QuartzCore 1.4 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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    0x94561000 – 0x9456dfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x945b2000 – 0x945c6fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x945cc000 – 0x9482efff com.apple.QuickTime 7.0.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94901000 – 0x94920fff com.apple.vecLib 3.1 (vecLib 3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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    Model: PowerBook6,4, BootROM 4.8.3f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1.25 GB
    Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
    Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
    Memory Module: DIMM1/J31, 1 GB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 3.5f1 (3.50.37.p6)
    Modem: Jump, , V.92, Version 1.0,
    Bluetooth: Version 1.6.0f2, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Parallel ATA Device: MATSHITADVD-R UJ-825,
    Parallel ATA Device: TOSHIBA MK6025GAS, 55.89 GB
    USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA

  • Actually a friend of mine upgraded and now her SPSS, Endnote and Word don’t work at all – so she is quite annoyed, and her fiance who works at Apple doesn’t know what the problem is either…not fun.
    good luck!

  • I just upgraded and everything seems to work so far. Prints. Connects. All apps seem to work. Whew!

  • Andrew

    Danah, you certainly should try the “create a new user” test. It’s important to figure out if this is an account problem, or a system problem.

    If it is a system problem, it sounds like you’re at least able to access your files…so why not do a backup and reinstall? It sounds like you’re already living with some system corruption (the Mail.app issue) and it’s better to do this before something happens to your data.

  • First, you are using a really old version of Word (10.1.1) and should upgrade to Office 10.1.6.

    From the backtrace, it looks like some sort of Epson printer is used:
    preparePageFormatTicketForEpsonPDE

    the crash is deep inside the printer-specific code.

    – what kind of printer do you have?
    – are you using the Epson driver or the GIMP print driver?
    – have you tried deleting the printer and re-adding it?
    – if you do a print preview, does that crash, too, or only when you actually print?
    – can you print to other printers?
    – can you print from applications other than word or preview?

    regarding the safari/firefox problems, it sounds like a DNS server issue. are you seeing it everywhere with your powerbook or just at home?

  • Dave

    ***1. Have you tried deleting the printer connections and building them again?***

    Printing to my ancient LaserWriter 4/600 was glacial after I upgraded. Followed the tip above and it worked fast and fine. Thanks.

  • Nathan

    You can try to reset the printing system. It worked for me. Apple provides a help page for this: http://docs.info.apple.com/article.html?artnum=301185

    Good luck!

  • I was considering upgrading–but it sounds like the hundred bucks I got from various relatives for graduation would best be spent on something else and I should pick up tiger later.

    Thanks for the firefox tips! Apparently those get reset either when you upgrade firefox or when you clear your cache, so I appreciate the reminder to do it again.

  • The google math

    So it’s been a while I’ve been pondering moving to using gmail as my main mailbox. The nice move of doubling the mailbox size, and make it evergrowing, really made me quite over the cliff… yet a ten year long habit of having all my mail here with me…

  • I’am also using tiger and have not have such a problems, only one problem that I had was DVD player, it just unexpectadly started to quit, and non of updates helped, i just reinstalled it.