Author Archives: zephoria

super publics

I used the phrase “super publics” in my essay last night. I hadn’t introduced it before, although you’ll probably see me use it more and more as my dissertation emerges because i crafted it to help me work through a few things theoretically. I was asked about this term in various emails and i realized that i should probably do some explaining. I’d give a proper definition, but it’s still a work in progress, so instead, bear with me as i take a stab at what i’m going for.

Historically, we have talked about the public, as in the public sphere (Habermas). Implicated in this singular is the idea that there is a coherent entity that one could address or visit. More recently, academics have talked about publics, recognizing that there is no coherent public, but a collection of intertwined publics. In other words, a public in London is not the same as a public in Hong Kong. “The notion of a public enables a reflexivity in the circulation of texts among strangers who become, by virtue of their reflexively circulating discourse, a social entity” (Warner). Translation: publics are made up of strangers who are connected by information and, thus, share a coherent position as receivers of that information. For example, when Mayor Bloomberg speaks of addressing the public, he means all of New York. If he uses his “local” paper (the New York Times) to address his public, the audience who is part of Bloomberg’s public is arguably much larger (especially given the number of folks who see themselves to be New Yorkers). Yet, Bloomberg cannot speak of addressing the public in a global sense because he is not addressing the poor farmer in Kenya. Likewise, that Kenyan’s notion of a public doesn’t include New Yorkers when he speaks in his town’s public square.

Public is also used as an adjective. When it references government (“public services”), it is explicitly limited in scope by the scope of the relevant government – there is no universal public service. As an adjective, it can also connote qualities of exposure typically attributed to addressing an audience of strangers. For example, a public act is one that is visible to an audience of strangers, connected by exposure to that act (a.k.a. a public).

Digital life has really screwed with the notion of public, removing traditional situationism (Goffman) that connects strangers. If the Kenyan farmer is connected to the Internet and reads English, he can be a part of Bloomberg’s public via the New York Times. Yet, this does not mean that the New York Times would conceptualize him in their public, nor does it mean that his public acts would be equally visible by other constituents of the Times.

Digital architectures alter the structure of social life and information flow. Persistence, searchability, the collapse of distance and time, copyability… These are not factors that most everyday people consider when living unmediated lives. Yet, they are increasingly becoming normative in society. Throughout the 20th century, mass media forced journalists and “public” figures to come to terms with this, but digital structures force everyone to do so. People’s notion of public radically changes when they have to account for the Kenyan farmer, their lurking boss, and the person who will access their speech months from now. People’s idea of a public is traditionally bounded by space, time and audience – the park is a public that people understand. And, yet, this is all being disrupted.

In talking about “super publics,” I want to get at the altered state of publics – what publics look like when they are infused with the features of digital architectures. What does it mean to speak across time and space to an unknown audience? What happens when you cannot predict who will witness your act because they are not visible now, even though they may be tomorrow? How do people learn to deal with a public larger and more diverse than the one they learned to make sense of as teenagers? How are teenagers affected by growing up in an environment where they can assume super publics? I want to talk about what it means to speak for all time and space, to audiences you cannot conceptualize.

A reporter recently asked me why kids today have no shame. I told her it was her fault. Media is obsessed with revealing the backstage of people in the public eye – celebrities, politicians, etc. More recently, they’ve created a public eye to put people into – Survivor, Real World, etc. Open digital expression systems coupled with global networks took it one step farther by saying that anyone could operate as media and expose anyone else. What’s juicy is what people want to hide and thus, the media (all media) goes after this like hawks. Add the post-9/11 attitude that if you hide something, you are clearly a terrorist. Should it surprise anyone that teenagers have responded by exposing everything with pride? What better way to react to a super public where everyone is working as paparazzi? There’s nothing juicy about exposing what’s already exposed. Do it yourself and you have nothing to worry about. These are the kinds of things that are emerging as people face life in super publics.

I want to demarcate super publics as distinct from publics because i think that they need some theorizing. In other words, i think that we need to understand the dynamics of super publics, the architectures that enable them, and the behaviors and cultures that emerge because of them.

Friendster lost steam. Is MySpace just a fad?

People keep asking me “What went wrong with Friendster? Why is MySpace any different?” Although i’ve danced around this issue in every talk i’ve given, i guess i’ve never addressed the question directly. So i sat down to do so tonite. I meant to write a short blog post, but a full-length essay came out. Rather than make you read this essay in blog form (or via your RSS reader), i partitioned it off to a printable webpage. If you are building social technologies or online communities, please read this. I think it’s really important to understand the history of these sites, how users engaged with them, how the architects engaged with users, and how design decisions had social consequences. Hopefully, my essay can help with this.

Friendster lost steam. Is MySpace just a fad?

I do want to highlight a section towards the end because i think that it’s quite problematic that folks aren’t thinking about the repercussions of the moral panic around MySpace.

If MySpace falters in the next 1-2 years, it will be because of this moral panic. Before all of you competitors get motivated to exacerbate the moral panic, think again. If the moral panic succeeds:

  1. Youth will lose (even more) freedom of speech. How far will the curtailment of the First Amendment go?
  2. All users will lose the safety and opportunities of pseudonymity, particularly around political speech and particularly internationally.
  3. Internet companies will be required to confirm the real life identity of all users. At their own cost.
  4. International growth on social communities will be massively curtailed because it is much harder to confirm non-US populations.
  5. Internet companies will lose the protections of common carrier which will have ramifications in all sorts of directions.
  6. Internet companies will see a massive increase in subpoenas and will be forced to turn over data on their users which will in turn destroy the trust relationship between companies and users.
  7. There will be a much greater barrier for new communities to form and for startups to build out new social environments.
  8. International companies will be far better positioned to create new social technologies because they won’t have to abide by American laws even if American citizens use their technology (assuming the servers are hosted outside of the US). Unless, of course, we decide to block sites on a nation-wide basis….

Cognition, cults and ethnography

One of the goals of ethnography is to understand cultures on their own terms, from the perspectives of the people living them. Spending so much time thinking this way makes me really good at making sense of two people fighting – i’m able to see both sides of an argument and how different psychological frames lead to different impressions of a situation. (Of course, playing relationship therapist is not one of my favorite roles.) Over time, i’ve also gotten a lot better at understanding disparate political ideologies and other systems differences. Of course, it often bugs me that i can easily see the world from a conservative frame or from the position of big business. I prefer to stay meta where i think those frames are culturally devastating. But it is useful to be able to see the world from a different POV. And then there’s religions and cults.

In trying to analyze religion and cults, i find that i can never truly understand the experience from the POV of the people experiencing them. I am always meta, analyzing the effects and practices from a safe distance. Part of this is that i’m scared of getting too deeply embedded. So then i started thinking about what i’m afraid of.

One of the things that intrigues me about both religion and cults is their use of DMT in their rituals and initiation rites. DMT is produced by your brain when under great stress, during sleep deprivation, fasting and meditation. (It can also be synthetically introduced.) When experiencing heightened DMT production, people are very vulnerable, very open. This is critical for communing with God, but it can also be easily manipulated. Given the practices of many self-help cults, it is not surprising to me that many self-help attendees come out thinking that they’ve found the path to improving their lives. They’ve just gone through an intense experience where they’re stripped of control (must ask to go to the bathroom), sleep depped, food controlled, and pushed to reveal their deeply buried demons to a group of strangers who challenge them and push them further. This tightly bonds you with the strangers, with the ideas. This is coupled with a change in language thought to be needed to help understand the deeper truths, but in fact, used to help mark inside/outside positioning. The moves are brilliant and it’s not surprising that there are different degrees of cult-ness, but that’s a different post.

Both religion and cults change worldviews. One could say the same about politics but i don’t know if it’s the same. I started wondering about the effects of DMT production on this process. Most likely, given its hallucinogenic properties and other research on hallucinogens, DMT production results in an altering of synaptic connections. In other words, when you’re producing a high level of DMT, you can build strong synaptic relationships between previously unrelated ideas (apophenia). Given the rapid language transitions i’ve seen in people, i feel like there has to be a neural effect of cult participants, probably because of DMT. (Is there? Chemists?)

This then puts me into an interesting bind as an ethnographer trying to make sense of these things. If there are changes to the neural processes, are there ways to see practitioners on their own terms? Is it possible to understand the cultures there without experiencing the effects that the rituals are meant to bring on? I have to imagine that anthropologists studying religion and religious practices went through some of this. (Anyone?)

This then cycles back. What are the cognitive/neural pathway differences between different cultures based on their practices and belief systems? We usually get at this through the differences in language with metaphors being a very notable synaptic difference. But what else is going on? Who studies the cognitive/neuro models of culture anyhow? Hmm…

(Caterina: this one is for you.)

youth speak or Web2.0 company?

When did “q” gain the right to replace “k”? Or “ew” sounds be represented with 3+ “o”s? And since when is “z “such a popular letter in English? And why are we dropping “e”s? And how did words get dots in them?!?!

People often complain to me about the youth speak that i stare at on MySpace. Y’know the “suP WIt IT pLAY bOI.” But these are the same people who are rattling on about companies named things like Sxip and Flickr and Revver and Goowy and del.icio.us and Zooomr and Oyogi and Zvents. ::smacking forehead:: Just because you’re making weird words to get domain names doesn’t make your behavior any different than the teens making up words to be unparsable by adults.

If you want to have a laugh, check out Cerado’s Web2.0 or Star Wars Character?. I’m worried about the people who can win at this.

my qualifying exams (and a favor)

I need to ask a favor. My qualifying exam date is set: June 8. From now till then, i will be focused on getting material together for that exam. Please understand that i cannot engage with anyone’s projects or research right now. I’m happy to talk with press who are working to end the culture of fear surrounding MySpace. But i need to embargo requests for advice, consulting, talks, attending things, etc. I can’t even handle the requests from other academics right now. 🙁 I also cannot handle introductions to new people. I know that this is terrible timing considering that i met so many amazing people in the last two weeks, but i simply cannot engage and i feel guilty about all of the saying no that i’m doing. I really appreciate that my work has been useful to so many (and i hope that it will continue to be relevant), but i desperately need to focus for a while.

I will still be blogging, more to keep my sanity than anything else. But i probably won’t read other blogs unless people send me links that are relevant to my exams/MySpace/youth. I know everyone is well-meaning and i’m sooo sorry that i’m so overcommitted.

what do you fear to be wrong about most?

Late one night at Etech, Matt Webb asked a bunch of us what we would be most afraid to be wrong about. In other words, what are we most invested in and would have our realities shattered if we were wrong. This question blew me away and got me thinking.

After thinking for a while, i gave my answer: that freedom is not the answer. All of my work, all of the work of those around me is deeply invested in the belief that freedom brings happiness and all sorts of goodness. What if freedom causes more harm than good? What it freedom brings social misery? What if people are better off being controlled? If so, i would be at a complete loss.

So i then decided to turn the question around to others and i now want to turn it around to you. What are you most afraid to be wrong about?

conference whirlwind

So, i completely loved having Etech and SXSW back-to-back. I found that this was super conducive to really getting to know some people, have a wonderful blend of serious discussion and complete goofiness. I’m a strong believer that you need play time in order to really bond with people. Folks need a chance to relax, be werewolves, drink a little/lot. Doing so with colleagues supports the working relationship.

It used to be super cool to go to conferences when i was at Brown and at MIT because there were always so many other Brown/MIT people out. Since i started working, i found that it is rare to have my work community all on the same page and attend a conference with the same mindset. Sure, my group would often go but not a sizable contingent of the company. It was really really cool to have Yahoo! there is large numbers and really behind the innovation that is going on. We were able to throw parties, gather interesting humans and really celebrate the people and ideas that are emerging. Plus, it was awesome to see people recognize that this old skool company is really embracing social software and that is why so many folks are going to Yahoo!

Anyhow, it’s impossible to recap all of the great conversations and products i learned about… but it really was a joyous 10 days of information overload. And hangovers. Thanks to all of you who were there with me!

glocalization talk at Etech

Last week, i gave a talk at O’Reilly’s Etech on how large-scale digital communities can handle the tensions between global information networks and local interaction and culture. I’ve uploaded the crib for those who are interested in reading the talk: “G/localization: When Global Information and Local Interaction Collide”.

This talk was written for designers and business folks working in social tech. I talk about the significance of culture and its role in online communities. I go through some of the successful qualities of Craiglist, Flickr and MySpace to lay out a critical practice: design through embedded observation. I then discuss a few issues that are playing out on tech and social levels.

Anyhow, enjoy! And let me know what you think!