Apparently, the SUV contacted my insurance. As we had left it, i was going to contact theirs to file a complaint, if i wanted to. Exhausted and not wanting to deal, i had decided not to. Well, they contacted my insurance for me. This meant that i had to talk to State Farm all day to clear up what had happened, repeat my story like 15 times, etc. Of course, such conversations always make me flustered, frustrated and utterly upset.
I had to deal with State Farm once before. My car was nearly totalled after getting crushed between an SUV and a cab due to an out of control SUV in the rain only 10 days after getting new insurance. State Farm consisted of angels, angels and more angels. This time, it was less clear as to whose fault it was. But once again, the nice people at State Farm came to my rescue being beyond helpful and clearing up my confusion and calming my frustration. The nice agent even told me not to worry about it – go to Europe, enjoy it, forget about the car and deal when i get back. “Europe is more important than your car.” If i wasn’t on the phone with the guy, i would’ve hugged him. He was so reassuring, so calming, so helpful.
Of course, i was thinking about it… an insurance agent should be a good therapist. They should want to keep you calm, relaxed, unanxious. I’m a better driver when i’m not a ball of nerves. This is probably a good approach for them. State Farm should teach this to Blue Cross. I swear my medical insurance gives me additional ulcers and anxiety-related disorders every time i have to deal with them. This can’t be good business for them. They don’t want me to be ill; that costs them money. But they do a damn good job of creating stress-related disorders in me a few times a year.
Example: today i got a bill from August 2003 from a doctor telling me that my insurance decided not to recoup all of the money (apparently, that’s been in battle for the last n months). Of course, not only is this super annoying on my insurance’s part, but it’s after i filed taxes where i list how much i pay each year in medical. ::shaking head:: Sometimes, i think that they do this just to break me down. I mean, i’d rather pay the extra money then deal with my insurance company because i do believe that there’s a decrease in health whenever i have to deal with them. Insurance is simple… they screw up and they charge you either in time or money – you choose.
This is why i love State Farm. I pay them once a year; they take care of me and they give me free calming words whenever i call.
Ever since i came back from Japan, the first question out of everyone’s mouth is: “Is it like Lost in Translation!?!?” I always respond “Well….”