While i was off galavanting in the desert, Joel on Software wrote a stunning article called It’s Not Just Usability. In a nutshell:
When you’re writing software that mediates between people, after you get the usability right, you have to get the social interface right. And the social interface is more important. The best UI in the world won’t save software with an awkward social interface.
Of course, i may be completely biased on this topic since i’ve spent the last n years focused on the importance of the social interface in computer-mediated-communication (broadly speaking). Anyhow, read the article – he’s dead-on.
liked the article: wonder how doctor and patient social interactions will change with social networking software.
the cellphone and beeper have changed patient expectations in terms of how fast doctors can call back: but the number of calls is increasing as treatment plans become more complicated in an aging population. Many things happen and docs just can’t keep up with connecting each thought with a team that is increasingly becoming fragmented. this is a error laden system, with room for more errors as things become more wired.
Anthropologically, can networks be integrated to reduce errors as an outcome? would this be the first in a series of studies to demonstrate that clinical sousveillance is key to protecting personal determination from an increasingly rationed healthcare center?
could we find similar human currents such as Ebay to create a better health care model that places the patient at the center, reducing the false positives of unnecessary testing and iatrogenic illnesses?
i emailed this to the Kerry orkut site; but i do not think anyone is paying attension: i guess one still has to roll up ones sleves and politic within the locale. 😉
but seriously, if i posted on my site an essay about medical errors, and then invited comments about the issue, could one then use it as data for a medical journal? how does one find out the number of hits, and then the issue of follow up: can a local blog that persons connect with be used to to measure an outcome.
stef
trying to write a blog entry with a track back to joels link via this blog entry, titled “Understanding the social network towards medication error reduction” i did some tag changes that liz Lawley recomended, and walla, i crashed the system.
i can’t get the system to link back: it says, server inactive to zephoria.org:80
what did i do wrong: well, its good that we are not live with patient data…;-)
The New Business Model Is the Old Business Model
I’ve been thinking about why people in the top down, traditional journalism media business have so much trouble with the new distributed horizontal media ‘business’ (if you can call it that, what with all the free online media from bloggers…
The New Business Model Is the Old Business Model
I’ve been thinking about why people in the top down, traditional journalism media business have so much trouble with the new distributed horizontal media ‘business’ (if you can call it that, what with all the free online media from bloggers…
The New Business Model Is the Old Business Model, Sorta…
I’ve been thinking about why people in the top down, traditional journalism media business have so much trouble with the new distributed horizontal media ‘business’ (if you can call it that, what with all the free online media from bloggers…
The New Business Model Is the Old Business Model, Sorta…
I’ve been thinking about why people in the top down, traditional journalism media business have so much trouble with the new distributed horizontal media ‘business’ (if you can call it that, what with all the free online media from bloggers…
The New Business Model Is the Old Business Model, Sorta…
I’ve been thinking about why people in the top down, traditional journalism media business have so much trouble with the new distributed horizontal media ‘business’ (if you can call it that, what with all the free online media from bloggers…
Understanding Social Networks and Medication Error Reduction
Well here i am with a medical student discussing issues in terms of disclosure of all information to patients. I guess we where trying out the sousveillance concept of reflectionism. Thats me, the ill person being examined.