I’m intrigued by the reaction that has unfolded around the Facebook “emotion contagion” study. (If you aren’t familiar with this, read this primer.) As others have pointed out, the practice of A/B testing content is quite common. And Facebook has a long history of experimenting on how it can influence people’s attitudes and practices, even […]
I am giddy with pleasure to share Jennifer Chayes’ announcement that Microsoft Research is opening a new lab in New York City that will be filled with computational social science types. The New England lab that I call home combines qualitative social science, empirical economics, machine learning, and mathematics. We’ve long noted the need for […]
I have been writing on this blog since I was 18 years old, over half of my life. During that period, lots of other venues for writing have emerged and I have written on them as well. You can find writing of mine at Medium, on LinkedIn, and in short form on Twitter. I have […]
(Some thoughts on the efforts to regulate children’s use of social media) Have you noticed how many people ages 65+ watch television every day? According to the Bureau of Labor Statistics, almost 90% of those in this age bracket watch TV Every.Single.Day!!!! ::gasp:: And that data was collected before the pandemic! By <hand-waving logics of a […]
I’ve been thinking a lot about failure lately. Failure comes in many forms, but I’m especially interested in situations in which people *perceive* something as failing (or about to fail) and the contestations over failure that often arise in such situations. Given this, it’s hard not to be fascinated by all that’s unfolding around Twitter. […]
Like everyone who cares about Crisis Text Line and the people we serve, I have spent the last few days reflecting on recent critiques about the organization’s practices. Having spent my career thinking about and grappling with tech ethics and privacy issues, I knew that – had I not been privy to the details and […]
In my first class in computer science, I was taught that an algorithm is simply a way of expressing formal rules given to a computer. Computers like rules. They follow them. Turns out that bureaucracy and legal systems like rules too. The big difference is that, in the world of computing, we call those who are […]
(This post was originally posted on Medium.) For the second time in a week, my phone buzzed with a New York Times alert, notifying me that another celebrity had died by suicide. My heart sank. I tuned into the Crisis Text Line Slack channel to see how many people were waiting for a counselor’s help. Volunteer crisis counselors were pouring […]
The below original text was the basis for Data & Society Founder and President danah boyd’s March 2018 SXSW Edu keynote,“What Hath We Wrought?” — Ed. Growing up, I took certain truths to be self evident. Democracy is good. War is bad. And of course, all men are created equal. My mother was a teacher who encouraged me to […]
(This was originally posted on NewCo Shift.) A friend of mine worked for an online dating company whose audience was predominantly hetero 30-somethings. At some point, they realized that a large number of the “female” accounts were actually bait for porn sites and 1–900 numbers. I don’t remember if users complained or if they found it themselves, but they concluded that […]