Tag Archives: fear

Failing to See, Fueling Hatred.

I was 19 years old when a some configuration of anonymous people came after me. They got access to my email and shared some of the most sensitive messages on an anonymous forum. This was after some of my girl friends received anonymous voice messages describing how they would be raped. And after the black and Latinx high school students I was mentoring were subject to targeted racist messages whenever they logged into the computer cluster we were all using. I was ostracized for raising all of this to the computer science department’s administration. A year later, when I applied for an internship at Sun Microsystems, an alum known for his connection to the anonymous server that was used actually said to me, “I thought that they managed to force you out of CS by now.”

Needless to say, this experience hurt like hell. But in trying to process it, I became obsessed not with my own feelings but with the logics that underpinned why some individual or group of white male students privileged enough to be at Brown University would do this. (In investigations, the abusers were narrowed down to a small group of white men in the department but it was never going to be clear who exactly did it and so I chose not to pursue the case even though law enforcement wanted me to.)

My first breakthrough came when I started studying bullying, when I started reading studies about why punitive approaches to meanness and cruelty backfire. It’s so easy to hate those who are hateful, so hard to be empathetic to where they’re coming from. This made me double down on an ethnographic mindset that requires that you step away from your assumptions and try to understand the perspective of people who think and act differently than you do. I’m realizing more and more how desperately this perspective is needed as I watch researchers and advocates, politicians and everyday people judge others from their vantage point without taking a moment to understand why a particular logic might unfold.

The Local Nature of Wealth

A few days ago, my networks were on fire with condescending comments referencing an article in The Guardian titled “Scraping by on six figures? Tech workers feel poor in Silicon Valley’s wealth bubble.” I watched as all sorts of reasonably educated, modestly but sustainably paid people mocked tech folks for expressing frustration about how their well-paid jobs did not allow them to have the sustainable lifestyle that they wanted. For most, Silicon Valley is at a distance, a far off land of imagination brought to you by the likes of David Fincher and HBO. Progressive values demand empathy for the poor and this often manifests as hatred for the rich. But what’s missing from this mindset is an understanding of the local perception of wealth, poverty, and status. And, more importantly, the political consequences of that local perception.

Think about it this way. I live in NYC where the median household income is somewhere around $55K. My network primarily makes above the median and yet they all complain that they don’t have enough money to achieve what they want in NYC, whether they’re making $55K, $70K, or $150K. Complaining about being not having enough money is ritualized alongside complaining about the rents. No one I know really groks that they’re making above the median income for the city (and, thus, that most people are much poorer than they are), let alone how absurd their complaints might sound to someone from a poorer country where a median income might be $1500 (e.g., India).

The reason for this is not simply that people living in NYC are spoiled, but that people’s understanding of prosperity is shaped by what they see around them. Historically, this has been understood through word-of-mouth and status markers. In modern times, those status markers are often connected to conspicuous consumption. “How could HE afford a new pair of Nikes!?!?”

The dynamics of comparison are made trickier by media. Even before yellow journalism, there has always been some version of Page Six or “Lifestyles of the Rich and Famous.” Stories of gluttonous and extravagant behaviors abound in ancient literature. Today, with Instagram and reality TV, the idea of haves and havenots is pervasive, shaping cultural ideas of privilege and suffering. Everyday people perform for the camera and read each other’s performances critically. And still, even as we watch rich people suffer depression or celebrities experience mental breakdowns, we don’t know how to walk in each other’s shoes. We collectively mock them for their privilege as a way to feel better for our own comparative struggles.

In other words, in a neoliberal society, we consistently compare ourselves to others in ways that make us feel as though we are less well off than we’d like. And we mock others who are more privileged who do the same. (And, horribly, we often blame others who are not for making bad decisions.)

The Messiness of Privilege

I grew up with identity politics, striving to make sense of intersectional politics and confused about what it meant to face oppression as a woman and privilege as a white person. I now live in a world of tech wealth while my family does not. I live with contradictions and I work on issues that make those contradictions visible to me on a regular basis. These days, I am surrounded by civil rights advocates and activists of all stripes. Folks who remind me to take my privilege seriously. And still, I struggle to be a good ally, to respond effectively to challenges to my actions. Because of my politics and ideals, I wake up each day determined to do better.

Yet, with my ethnographer’s hat on, I’m increasingly uncomfortable with how this dynamic is playing out. Not for me personally, but for affecting change. I’m nervous that the way that privilege is being framed and politicized is doing damage to progressive goals and ideals. In listening to white men who see themselves as “betas” or identify as NEETs (“Not in Education, Employment, or Training”) describe their hatred of feminists or social justice warriors, I hear the cost of this frame. They don’t see themselves as empowered or privileged and they rally against these frames. And they respond antagonistically in ways that further the divide, as progressives feel justified in calling them out as racist and misogynist. Hatred emerges on both sides and the disconnect produces condescension as everyone fails to hear where each other comes from, each holding onto their worldview that they are the disenfranchised, they are the oppressed. Power and wealth become othered and agency becomes understood through the lens of challenging what each believes to be the status quo.

It took me years to understand that the boys who tormented me in college didn’t feel powerful, didn’t see their antagonism as oppression. I was even louder and more brash back then than I am now. I walked into any given room performing confidence in ways that completely obscured my insecurities. I took up space, used my sexuality as a tool, and demanded attention. These were the survival skills that I had learned to harness as a ticket out. And these are the very same skills that have allowed me to succeed professionally and get access to tremendous privilege. I have paid a price for some of the games that I have played, but I can’t deny that I’ve gained a lot in the process. I have also come to understand that my survival strategies were completely infuriating to many geeky white boys that I encountered in tech. Many guys saw me as getting ahead because I was a token woman. I was accused of sleeping my way to the top on plenty of occasions. I wasn’t simply seen as an alpha — I was seen as the kind of girl that screwed boys over. And because I was working on diversity and inclusion projects in computer science to attract more women and minorities as the field, I was seen as being the architect of excluding white men. For so many geeky guys I met, CS was the place where they felt powerful and I stood for taking that away. I represented an oppressor to them even though I felt like it was they who were oppressing me.

Privilege is complicated. There is no static hierarchical structure of oppression. Intersectionality provides one tool for grappling with the interplay between different identity politics, but there’s no narrative for why beta white male geeks might feel excluded from these frames. There’s no framework for why white Christians might feel oppressed by rights-oriented activists. When we think about privilege, we talk about the historical nature of oppression, but we don’t account for the ways in which people’s experiences of privilege are local. We don’t account for the confounding nature of perception, except to argue that people need to wake up.

Grappling with Perception

We live in a complex interwoven society. In some ways, that’s intentional. After WWII, many politicians and activists wanted to make the world more interdependent, to enable globalization to prevent another world war. The stark reality is that we all depend on social, economic, and technical infrastructures that we can’t see and don’t appreciate. Sure, we can talk about how our food is affordable because we’re dependent on underpaid undocumented labor. We can take our medicine for granted because we fail to appreciate all of the regulatory processes that go into making sure that what we consume is safe. But we take lots of things for granted; it’s the only way to move through the day without constantly panicking about whether or not the building we’re in will collapse.

Without understanding the complex interplay of things, it’s hard not to feel resentful about certain things that we do see. But at the same time, it’s not possible to hold onto the complexity. I can appreciate why individuals are indignant when they feel as though they pay taxes for that money to be given away to foreigners through foreign aid and immigration programs. These people feel like they’re struggling, feel like they’re working hard, feel like they’re facing injustice. Still, it makes sense to me that people’s sense of prosperity is only as good as their feeling that they’re getting ahead. And when you’ve been earning $40/hour doing union work only to lose that job and feel like the only other option is a $25/hr job, the feeling is bad, no matter that this is more than most people make. There’s a reason that Silicon Valley engineers feel as though they’re struggling and it’s not because they’re comparing themselves to everyone in the world. It’s because the standard of living keeps dropping in front of them. It’s all relative.

It’s easy to say “tough shit” or “boo hoo hoo” or to point out that most people have it much worse. And, at some levels, this is true. But if we don’t account for how people feel, we’re not going to achieve a more just world — we’re going to stoke the fires of a new cultural war as society becomes increasingly polarized.

The disconnect between statistical data and perception is astounding. I can’t help but shake my head when I listen to folks talk about how life is better today than it ever has been in history. They point to increased lifespan, new types of medicine, decline in infant mortality, and decline in poverty around the world. And they shake their heads in dismay about how people don’t seem to get it, don’t seem to get that today is better than yesterday. But perception isn’t about statistics. It’s about a feeling of security, a confidence in one’s ecosystem, a belief that through personal effort and God’s will, each day will be better than the last. That’s not where the vast majority of people are at right now. To the contrary, they’re feeling massively insecure, as though their world is very precarious.

I am deeply concerned that the people whose values and ideals I share are achieving solidarity through righteous rhetoric that also produces condescending and antagonistic norms. I don’t fully understand my discomfort, but I’m scared that what I’m seeing around me is making things worse. And so I went back to some of Martin Luther King Jr.’s speeches for a bit of inspiration today and I started reflecting on his words. Let me leave this reflection with this quote:

The ultimate weakness of violence is that it is a descending spiral,
begetting the very thing it seeks to destroy.
Instead of diminishing evil, it multiplies it.
Through violence you may murder the liar,
but you cannot murder the lie, nor establish the truth.
Through violence you may murder the hater,
but you do not murder hate.
In fact, violence merely increases hate.
So it goes.
Returning violence for violence multiplies violence,
adding deeper darkness to a night already devoid of stars.
Darkness cannot drive out darkness:
only light can do that.
Hate cannot drive out hate: only love can do that.
— Dr. Martin Luther King, Jr.

Image from Flickr: Andy Doyle

I miss not being scared.

From the perspective of an adult in this society, I’ve taken a lot of stupid risks in my life. Physical risks like outrunning cops and professional risks like knowingly ignoring academic protocol. I have some scars, but I’ve come out pretty OK in the scheme of things. And many of those risks have paid off for me even as similar risks have devastated others.

Throughout the ten years that I was doing research on youth and social media, countless people told me that my perspective on teenagers’ practices would change once I had kids. Wary of this frame, I started studying the culture of fear, watching as parents exhibited fear of their children doing the same things that they once did, convinced that everything today is so much worse than it was when they were young or that the consequences would be so much greater. I followed the research on fear and the statistics on teen risks and knew that it wasn’t about rationality. There was something about how our society socialized parents into parenting that produced the culture of fear.

Now I’m a parent. And I’m in my late 30s. And I get to experience the irrational cloud of fear. The fear of mortality. The fear of my children’s well-being. Those quiet little moments when crossing the street where my brain flips to an image of a car plowing through the stroller. The heart-wrenching panic when my partner is late and I imagine all of the things that might have happened. The reading of stories of others’ pain and shuddering with fear that my turn is next. The moments of loss and misfortune in my own life when I close my eyes and hope my children don’t have to feel that pain. I can feel the haunting desire to avoid risks and to cocoon my children.

I know the stats. I know the ridiculousness of my fears. And all I can think of is the premise of Justine Larbalestier’s Magic or Madness where the protagonist must either use her magic or go crazy if she doesn’t use it. I feel like I am at constant war with my own brain over the dynamics of fear. I refuse to succumb to the fear because I know how irrational it is but in refusing, I send myself down crazy rabbit holes on a regular basis. For my kids’ sake, I want to not let fear shape my decision-making but then I’m fearing fear. And, well, welcome to the rabbit hole.

I miss not being scared. I miss taking absurd risks and not giving them a second thought. I miss doing the things that scare the shit out of most parents. I miss the ridiculousness of not realizing that I should be afraid in the first place.

In our society, we infantalize youth for their willingness to take risks that we deem dangerous and inappropriate. We get obsessed with protecting them and regulating them. We use brain science and biography to justify restrictions because we view their decision making as flawed. We look at new technologies or media and blame them for corrupting the morality of youth, for inviting them to do things they shouldn’t. Then we about face and capitalize on their risk taking when it’s to our advantage, such as when they go off to war on our behalf.

Is our society really worse off because youth take risks and adults don’t? Why are they wrong and us old people are right? Is it simply because we have more power? As more and more adults live long, fearful lives in Western societies, I keep thinking that we should start regulating our decision-making. Our inability to be brash is costing our society in all sorts of ways. And it will only get worse as some societies get younger while others get older. Us old people aren’t imagining new ways of addressing societal ills. Meanwhile, our conservative scaredy cat ways don’t allow youth to explore and challenge the status quo or invent new futures. I keep thinking that we need to protect ourselves and our children from our own irrationality produced from our fears.

I have to say that fear sucks. I respect its power, just like I respect the power of a hurricane, but it doesn’t make me like fear any more. So I keep dreaming of ways to eradicate fear. And what I know for certain is that statistical information won’t cut it. And so I dream of a sci-fi world in which I can manipulate my synapses to prevent those ideas from triggering. In the meanwhile, I clench my jaw and try desperately to not let the crazy visions of terrible things that could happen work their way into my cognitive perspective. And I wonder what it will take for others to recognize the impact that our culture of fear is having on all of us.

This post was originally published to The Message at Medium on May 4, 2015

Rule #1: Do no harm.

Rule #2: Fear-mongering causes harm.

I believe in the enterprise of journalism, even when it lets me down in practice. The fourth estate is critically important for holding systems of power accountable. But what happens when journalists do harm?

On Sunday, a salacious article flew across numerous news channels. In print, it was given titles like “Teenagers can no longer tell the real world from the internet, study claims” (Daily Mail) and “Real world v online world: teens do not distinguish” (The Telegraph). This claim can’t even pass the basic sniff test, but it was picked up by news programs and reproduced on blogs.

The articles make reference to a “Digital Lives” study produced by Vodafone and Google, but there’s nothing in the articles themselves that even support the claims made by the headlines. No quotes from the authors, no explanation, no percentages (even though it’s supposedly a survey study). It’s not even remotely clear how the editors came up with that title because it’s 100% disconnected from the article itself.

So I decided to try to find the study. It’s not online. There’s a teaser page by the firm who appears to have run the study. Interestingly, they argue that the methodology was qualitative, not a survey. And it sounds like the study is about resilience and cyberbullying. Perhaps one of the conclusions is that teens don’t differentiate between bullying at school and cyberbullying? That would make sense.

Yesterday, I got a couple of pings about this study. Each time, I asked the journalist if they could find the study because I’d be happy to analyze it. Nada. No one had seen any evidence of the claim except for the salacious headline flying about. This morning, I went to do some TV for my book. Even though I had told the production team that this headline made no sense and there was no evidence to even support it, they continued to run with the story because the producer had decided that it was an important study. And yet, the best they could tell me is that they had reached out to the original journalist who said that he had interviewed the people who ran the study.

Why why why do journalists feel the need to spread these kinds of messages even once they know that there’s no evidence to support those claims? Is it the pressure of 24/7 news? Is it a Milgram-esque hierarchy where producers/editors push for messages and journalists/staffers conform even though they know better because they simply can’t afford to question their superiors given the state of journalism?

I’d get it if journalists really stood by their interpretations even though I disagreed with them. I can even stomach salacious headlines that are derived by the story. And as much as I hate fear-mongering in general, I can understand how it emerges from certain stories. But since when did the practice of journalism allow for uncritically making shit up? ::shaking head:: Where’s the fine line between poor journalism and fabrication?

As excited as I am to finally have my book out, it’s been painful to have to respond to some of the news coverage. I mean, it’s one thing to misunderstand cyberbullying but what reasonable person can possibly say with a straight face that today’s youth can no longer distinguish between the internet and everyday life!?!? Gaaaah.

(Image by Reuben Stanton)

Reflections on Fear in a Networked Society

I’ve been trying to work through some ideas on how fear operates in a networked society. At Webstock in New Zealand, I gave a talk called “Culture of Fear + Attention Economy = ?!?!” Building on this, I gave a talk at SXSW called “The Power of Fear in Networked Publics.” While my thinking in this arena is still relatively nascent, I wanted to make available what I’ve thought through so far in the hopes that you have feedback and critique.

Enjoy!