Category Archives: Uncategorized

Pew Research confirms that youth care about their reputation

In today’s discussions about privacy, “youth don’t care about privacy” is an irritating but popular myth. Embedded in this rhetoric is the belief that youth are reckless risk-takers who don’t care about the consequences of their actions. This couldn’t be further from the truth.

In my own work, I’ve found that teenagers care deeply about privacy in that they care about knowing how information flows and wanting influence over it. They care deeply about their reputation and leverage the tools available to help shape who they are. Of course, reputation and privacy always come back to audience. And audience is where we continuously misunderstand teenagers. They want to make sure that people they respect or admire think highly of them. But this doesn’t always mean that they care about how YOU think about them. So a teenager may be willing to sully their reputation as their parents see it if it gives them street cred that makes them cool amongst their peers. This is why reputation is so messy. There’s no universal reputation, no universal self-presentation. It’s always about audience.

The teenagers that I first started interviewing in 2004 are now young adults. Many are in college or in the army and their views on their reputation have matured. How they think about privacy and information flow has also matured. They’re thinking about a broader world. At the same time, they’re doing so having developed an understanding of these challenges through their engagement with social media. Are their ideas about these technologies perfect? Of course not. But they’re a whole lot more nuanced than those of most adults that I talk with.

Earlier today, Pew Research Center’s Internet and American Life Project released a report entitled “Reputation, Management, and Social Media” which includes a slew of data that might seem counter-intuitive to adults who have really skewed mythical views of youth and young adults. They found that young adults are more actively engaged in managing what they share online than older adults. In fact, 71% of the 18-29s interviewed in August-September of 2009 who use social network sites reported having changed their privacy settings (vs. 55% of those 50-64). Think about that. This was before Time Magazine put privacy on their front page.

Now, let’s be clear… Young adults are actively engaged in managing their reputation but they’re not always successful. The tools are confusing and companies continue to expose them without them understanding what’s happening. But the fact that they go out of their way to try to shape their information is important. It signals very clearly that young adults care deeply about information flow and reputation.

Reputation matters. This is why Pew found that 47% of 18-29s delete comments made by others on their profiles (vs. 29% of 30-49s and 26% of 50-64s). Likewise, 41% of them remove their name from photos (vs. 24% of 30-49s and 18% of 50-64s). While Pew didn’t collect data on those under 18, I’d expect that this age-wise trend would continue into that age bracket. Much of this is because of digital literacy – the younger folks understand the controls better than the older folks AND they understand the implications better. We spend a lot more time telling teenagers and young adults that there are consequences to reputation when information is put up online than we do listening to ourselves. This is also because, as always, youth are learning the hard way. As Pew notes, young adults have made mistakes that they regret. They’ve also seen their friends make mistakes that they regret. All of this leads to greater consciousness about these issues and a deeper level of engagement.

As always, this Pew report is filled to the brim with useful information that gives us a sense of what’s going on. Here are some of my favorite bullet points:

  • Young adults are still more likely than older users to say they limit the amount of information available about them online.
  • Those who know more, worry more. And those who express concern are twice as likely to say they take steps to limit the amount of information available about them online.
  • The most visible and engaged internet users are also most active in limiting the information connected to their names online.
  • The more you see footprints left by others, the more likely you are to limit your own.
  • Those who take steps to limit the information about them online are less likely to post comments online using their real name.
  • More than half of social networking users (56%) have “unfriended” others in their network.
  • Just because we’re friends doesn’t mean I’m listening: 41% of social networking users say they filter updates posted by some of their friends.
  • Young adult users of social networking sites report the lowest levels of trust in them.

This Pew report does more than inform us about privacy and reputation issues. Its data sends an important message: We need more literacy about these issues. Ironically, I think that the best thing that’s going to come about because of Facebook’s ongoing screw-ups is an increased awareness of privacy issues. When youth see that they can do one of two things with their interests: delete them or make them publicly visible to everyone, they’re going to think twice. Sure, many will still make a lot of that content publicly accessible. And others will be very angry at Facebook for not giving them a meaningful choice. But this is going to force people to think about these issues. And the more people think about it, the more they actively try to control what’s going on. (Of course, we need Facebook to stop taking controls away from people, but that’s a different story.)

Pew’s report also counters a lot of myths that I’ve been hearing. For example, the desire for anonymity isn’t dead. Facebook tends to proudly announce that its users are completely honest about their names. Guess what? Many youth don’t trust Facebook. And they’re not providing them with real names either. Just take a look at this screen shot that I grabbed from a publicly accessible Facebook profile. This image isn’t doctored and while some of the names reflect real ones, there’s a lot of obscuring going on.

If you care about youth, if you care about issues of privacy and reputation, PLEASE read the Pew report. It is an example of brilliant research and tremendous reporting.

Seeking: Technical Research Assistant for Adhoc Tasks at MSR

This position has been filled.

Microsoft Research New England is seeking an undergraduate research assistant to help out with assorted tasks for 10-20 hours/week to assist Dr. danah boyd, a social media researcher who investigates youth engagement with various genres of new media (e.g., Twitter, Facebook, MySpace, Xanga, etc.).

An RA who would enjoy this job would be technically proficient, a quick technical learner, able to change direction when something comes up, and curious to learn more about technology studies research. Projects might include tracking web content related to ongoing research projects, organizing research bibliographies, writing simple scripts to parse online data, managing mailing lists and blogs, etc.

The ideal candidate will have basic scripting skills and be familiar with Web2.0 technologies to find innovative solutions to various challenges. The ideal RA would be comfortable navigating both Microsoft Server and UNIX-based systems. Some tasks require familiarity with HTML, CSS, Javascript, SQL incarnations, Movable Type, etc. or the ability to quickly learn these languages/platforms. Others would require the candidate to find 3rd party software that could help address the challenge. In short, this position is meant for someone who is a webgeek.

The RA would be required to do most work from the Microsoft Research office in Kendall Square, Cambridge, MA but some tasks can be completed remotely. An undergraduate at a nearby university would be most appropriate for this position, although non-student locals may be considered. The position will be managed through contingent staff agency for Microsoft Research and will pay $15-$20/hour.

To apply, please send a copy of your resume and a cover letter to Paul Oka (poka@mit.edu) and CC danah boyd. Feel free to contact Paul with any questions you might have.

(See also: hiring Research Assistant/Intern for Online Safety Literature Review)

This position has been filled.

Seeking: Research Assistant/Intern for Online Safety Literature Review

The Youth Policy Working Group at Harvard’s Berkman Center for Internet and Society is looking for a research assistant intern to help update the Literature Review produced by the Internet Safety Technical Task Force. This project builds off of the Berkman Center’s work studying how youth interact with digital media and specifically seeks to draft policy prescriptions in three areas: privacy, safety, and content creation.

The ideal candidate would be a graduate student (or individual working towards entering a graduate program) who is fluent in quantitative methodologies and can interpret and evaluate statistical findings. The RA/intern would be working to extend the Lit Review from the ISTTF report to include international studies, new studies in the last year, and studies that cover a wider set of topics with respect to online safety. The products of this internship will be an updated Literature Review and a shorter white paper of the high points. Other smaller tasks may be required. This project should take 10-15 hours per week and will last at least the fall semester.

The RA/intern will work directly with Dr. danah boyd and will be a part of a broader team trying to build resources for understanding issues relating to online safety. The candidate should have solid research skills and feel confident reading scholarly research in a wide array of fields. The candidate must have library access through their own university. Before applying, the candidate should read the Literature Review and be confident that this is work that s/he could do.

Preference will be given to candidates in the Boston area, but other U.S. candidates may be considered if their skills and knowledge make them particularly ideal for this job. Unfortunately, we are unable to hire non-U.S. individuals for this job.

To apply, please send a copy of your resume and a cover letter to Catherine Bracy and danah boyd.

(See also: hiring Technical Research Assistant for Adhoc Tasks at MSR)

furniture for sale

I’m planning on selling some furniture and technology and other random things. Here’s what i’ve got right now – i’ll update this list as i find new things around my house. Photos are at Flickr. You’d have to pick the items up (in San Francisco) before July 30 (except for the mattress which would have to happen on July 31). Let me know if you have any questions!

– Blue/green dresser – $25

– full mattress and boxspring – $10 (pickup: July 31 only)

Amazon’s plastic response to phishing

So, i’m one of those obnoxious people who uses a unique email address on every single site and when i use a site where i put my credit card in, i use a string of odd letters and numbers at the end to make it less guessable. I’m very careful to not give out those email addresses outside of the company i’m dealing with and, because i use pine and a Mac, i’ve never worried about viruses. Plus, business emails go to a separate account that is removed from my primary email.

Over the holidays, i got a phishing message to my Amazon email address and i was quite upset. (I’m one of those people who has an Amazon credit card and gets the free shipping because i spend far too much money there – this is not an account i want to be fucked with.) Amazon has this whole thing about how phishing is important to them and thus they have a special reporting place. So, i write to them. What do i get back? It’s my fault, of course. In response, i get a link to learn more about how to protect myself from phishing with nothing addressing any of my specific concerns.

Fuck you very much, Amazon.

One of the things that i hate about the whole online vendors thing is that we’ve lost customer service completely. What happened to the customer is always right ethos? What happened to being really conscious of valued customers? ::sigh::

In the meantime, i’m really concerned about how the phishers got that email address and i have no idea how that might have happened. Did Amazon send the address to one of the used book people that i bought books from? How else might someone have gotten that address? Hrmfpt.

Erin McKeown tonite

Back in Providence, i lived in a crazy co-op. I used to come home late at night with code on the mind and my roommate Erin would be practicing her music. She often play Ani DiFranco songs just to make me smile. While i’ve been flitting around in graduate school, Erin has toured the world and created an amazing music career without the help of the RIAA. She’s toured with Ani and played with some of the most amazing artists. I’ve always loved her music (biased, i know) and i’m soo in awe of her ability to do it her way.

The last time i saw Erin, it was a complete accident. I got a phone call from a friend wondering what i was doing for my birthday and if i was in New York. Sure enough i was. He had bought me tickets to see Ani & Erin together which was just a complete treat.

Tonight, she’s playing in San Francisco and i’m getting together with lots of old Brown friends to see her play. If you want to hear some amazing music, join me!

Erin McKeown :: The Independent at 9PM (doors at 8:30).

ready… aim… fire! (answer to Ross)

In the questions entry, Ross jokingly asked for me to summarize the period in which i was gone. I actually think that everything about humanity can be summed up in the first event that i heard about upon returning.

On July 4th, a NASA projectile successfully intersected with a comet – a “smashing” success. A Russian astrologer became hysterical.

Can’t you just see it? A bunch of NASA boys sitting around stoned off the gourd imagining what they could do for fun. “Dude, i know! Let’s shoot the moon.” “No, dude. That’s too easy. We need to shoot something moving.” “Dude! I know dude! A comet! Let’s shoot a comet!” “Dude!!!”

The result? Probes and projectiles engaged in “deep impact” conveniently placed in the newspaper next to the latest news on “deep throat.” And really, probe or no probe, it’s basically an aiming mission, the million dollar version of the bulls-eye target practice in boys’ bathrooms. As my friend at NASA pointed out, the impact is equivalent to throwing a penny at a 16-wheeler. And can’t you just see the NASA dudes’ faces when a Russian woman started screaming about the deformation of her horoscope? “But can’t you seeeeeee? Nature is defenseless against your masculine ejaculations!”

Some things never change but they do continue to amuse.