Category Archives: Uncategorized

Amazon’s plastic response to phishing

So, i’m one of those obnoxious people who uses a unique email address on every single site and when i use a site where i put my credit card in, i use a string of odd letters and numbers at the end to make it less guessable. I’m very careful to not give out those email addresses outside of the company i’m dealing with and, because i use pine and a Mac, i’ve never worried about viruses. Plus, business emails go to a separate account that is removed from my primary email.

Over the holidays, i got a phishing message to my Amazon email address and i was quite upset. (I’m one of those people who has an Amazon credit card and gets the free shipping because i spend far too much money there – this is not an account i want to be fucked with.) Amazon has this whole thing about how phishing is important to them and thus they have a special reporting place. So, i write to them. What do i get back? It’s my fault, of course. In response, i get a link to learn more about how to protect myself from phishing with nothing addressing any of my specific concerns.

Fuck you very much, Amazon.

One of the things that i hate about the whole online vendors thing is that we’ve lost customer service completely. What happened to the customer is always right ethos? What happened to being really conscious of valued customers? ::sigh::

In the meantime, i’m really concerned about how the phishers got that email address and i have no idea how that might have happened. Did Amazon send the address to one of the used book people that i bought books from? How else might someone have gotten that address? Hrmfpt.

Erin McKeown tonite

Back in Providence, i lived in a crazy co-op. I used to come home late at night with code on the mind and my roommate Erin would be practicing her music. She often play Ani DiFranco songs just to make me smile. While i’ve been flitting around in graduate school, Erin has toured the world and created an amazing music career without the help of the RIAA. She’s toured with Ani and played with some of the most amazing artists. I’ve always loved her music (biased, i know) and i’m soo in awe of her ability to do it her way.

The last time i saw Erin, it was a complete accident. I got a phone call from a friend wondering what i was doing for my birthday and if i was in New York. Sure enough i was. He had bought me tickets to see Ani & Erin together which was just a complete treat.

Tonight, she’s playing in San Francisco and i’m getting together with lots of old Brown friends to see her play. If you want to hear some amazing music, join me!

Erin McKeown :: The Independent at 9PM (doors at 8:30).

ready… aim… fire! (answer to Ross)

In the questions entry, Ross jokingly asked for me to summarize the period in which i was gone. I actually think that everything about humanity can be summed up in the first event that i heard about upon returning.

On July 4th, a NASA projectile successfully intersected with a comet – a “smashing” success. A Russian astrologer became hysterical.

Can’t you just see it? A bunch of NASA boys sitting around stoned off the gourd imagining what they could do for fun. “Dude, i know! Let’s shoot the moon.” “No, dude. That’s too easy. We need to shoot something moving.” “Dude! I know dude! A comet! Let’s shoot a comet!” “Dude!!!”

The result? Probes and projectiles engaged in “deep impact” conveniently placed in the newspaper next to the latest news on “deep throat.” And really, probe or no probe, it’s basically an aiming mission, the million dollar version of the bulls-eye target practice in boys’ bathrooms. As my friend at NASA pointed out, the impact is equivalent to throwing a penny at a 16-wheeler. And can’t you just see the NASA dudes’ faces when a Russian woman started screaming about the deformation of her horoscope? “But can’t you seeeeeee? Nature is defenseless against your masculine ejaculations!”

Some things never change but they do continue to amuse.

updated the Ani site

Somehow, whenever finals come around, i find myself going through the bazillion lyrics corrections that people send me for the Ani DiFranco lyrics site. Usually, i’m much better at getting the new songs up but this semester has kicked my ass and i found myself putting up five new songs tonite, many of which have been out for a while. Still, thank you to everyone who has written with corrections and new lyrics! I really appreciate it!

The new songs are:
All of Nothing
Decree
Millennium Theater
Spade
78% Water

I’m particularly fond of the three political songs – Decree, Millenium Theater and Spade.

digital whiplash
so many formats so little time
while out in TV nation
under darkening skies
the resistance is just waiting
to be organized
— Millennium Theater

a crises in perception

On the way to school, i was listening to Eminem’s Hallie’s Song and it made me start thinking about the construction of celebrity, the management of frontstage/backstage and the identity crises that occurs around perception.

People make jokes, cuz they don’t understand me
They just don’t see my real side
Now you probly get this picture from my public persona
That I’m a pistol-packing drug-addict who bags on his momma,
But I wanna just take this time out to be perfectly honest
Cuz there’s a lot of shit I keep bottled that hurts deep inside o’ my soul

If you follow Goffman, everyone has a tension between the frontstage (that which they show publicly) and the backstage (that which is reserved). This is where a lot of the public/private persona negotiation comes into play. Yet, it is always assumed that access to the backstage is inherently privileged, deeply desirable. Of course, this gets magnified in celebrity culture.

What fascinates me about Eminem’s lyrics is a phrasing that i hear so often – the “you don’t understand.” When i was a kid, i used to scream this at my mother and she would roll her eyes at me and tell me that she did, that she was once a kid too and i would stomp off. I think about all of the bloggers that i’ve interviewed who have audiences larger than their friend groups and how they whine about being misinterpreted by their readers, about not being truly understood. The idea of not being understood is endemic and often comes out in the form of identity battle – this isn’t really who i am. It comes out when the mirror doesn’t match the internal image. This is inherently the tension in Ani DiFranco’s lyrics – the tension between how she is perceived and how she sees herself. It is a tension that i hear more and more but i don’t truly understand the root.

With both kids and celebrity, i think that the problem partially lies in the idea that the performance is being interpreted not in the performer’s terms but in the terms of the audience. Adults typically read youth as “young adults” – a population who has just not yet matured and will one day see the way. [Barrie Thorne does an amazing job of challenging this and arguing for conceptualizing kid/youth culture on kid/youth terms.] But in the typical American construction of both populations, there’s a deep desire to reread kids/celebrities from the perspective of the audience, as though they owe something to the audience – the future, entertainment, etc. The failure to own their own voice, to have their voices represent something larger than life alienates the individual, makes them feel nonexistent. When people speak about not being understood, their referencing how they feel objectified and othered.

There’s a tension in having a voice. On one hand, people want their opinions and thoughts to have agency, to speak to a broad set of issues, to represent groups of people. On the other, they want to be voicing their own stories, not just being an icon for a broader population. This tension is difficult to resolve because it’s simultaneously empowering and disempowering.

Warhol used to talk about how everyone would have 15 minutes of fame. The construction of fame requires that people will be the object of fascination to a large audience, the “masses.” Such fame means that the individual’s voice will begin to represent something, to be disembodied. People will have to struggle with being interpreted from a different perspective, having their words read in the terms of the audience not in terms of intention. Would such fame lead to an increase in the you don’t understand me crises? What does this mean on an individual and cultural level?

What is the value of this emotional state, this frustration over not being understood? Where does it come from? What do people gain from it or why do they let themselves get trapped in it? Certainly, audiences think that individuals are self-absorbed when they bitch about being misunderstood. This, of course, only magnifies the crises. So what does it mean?

i am not an angry girl
but it seems like i’ve got everyone fooled
every time i say something they find hard to hear
they chalk it up to my anger
and never to their own fear
– Ani, Not a Pretty Girl

life in the circus ain’t easy
but the folks on the outside don’t know
the tent goes up and the tent comes down
and all that they see is the show
– Ani, Freakshow

sidestepping the question

Well, a decision came down on the the EFF / Apple blogging case and it’s a little disturbing. Basically, they ruled that no one (digital or paper) journalists have the privilege to protect their sources when trade secrets are involved. In other words, the rights of companies trump the First.

This sidesteps the blogger vs. journalist question entirely. Which is partially good because, like i said, it’s the wrong question. But, it’s partially bad, because people didn’t declare it to be the wrong question, just one worth sidestepping.

As far as the case is concerned, i’m concerned. On one hand, i understand that people shouldn’t have the right to leak information that they know is private and expect protection. On the other, the reason that the First exists is to protect powerful systems from oppressing the people under their structure. In other words, it’s OK when information from inside the government is leaked because it’s a matter of checks and balances. But there are no checks and balances for corporations right? What constitutes a trade secret? How can you tell? Now we have two loopholes to allow for continuous oppression – trade secrets and government security. And you can’t even actually check this. It may be true in a few cases, but there’s so much room to be abusive.

Goodbye dear freedoms… it was nice knowing you…

a change in habits

The best part about moving is that you get to try to start new habits and ritualize them before going back to your old bad ones. This semester, i need to do a lot of reading. A lot a lot of reading. I also moved to my new home to be near cafes. As a result, i’m spending a lot more time in cafes and a lot less time online. As a result of both of these, i’m neither surfing nor blogging a lot. It should be interesting to see what comes out of this.

talking in the Bay Area

I’m actually giving two talks in the next week in case anyone is interested.

At Stanford’s HCI seminar, i will be giving my longer Friendster talk. [February 4, 12:30PM]

At BayCHI, i will be giving my autistic social software talk. [February 8, 7PM]

These will both be based on talks that i’ve given before (and uploaded to danah.org but i’m sure other things will come up.

Also, generally this semester, i will be talking at the following:
SXSW – social networks panel
CHI on backchannels (paper accepted!!)
CFP – moderating a panel on youth and privacy