Author Archives: zephoria

journals, blogs and a perspective

Jesse wrote me the other day, inquiring about starting a blog. He told me that he’s been a journaler for many years and wasn’t sure of this blog thing. Since this has been on my mind, i asked him to tell me what he thought the differences were. I think that this is good food for fodder for those curious (since most of what i read on the diff comes from self-described bloggers):

I will use the terms “journal” and “blog” to refer to two different things. I might call a journal a “diary” at some point, but I still mean journal, and journal as something separate from a blog. Also, I hate the term blog, just so you know.

Traditionally (ie, before there were blogs) the only sort of regularly-updated personal website out there was the journal. The journal was a personal account of the writer’s life, generally very personal, generally refering to daily/weekly events (though not always). Each entry tended to be long, a “page” or so, and it tended to have at least some amount of thought put into it.

When the blog first came on the scene, it was a daily pile of links, generally with a bit of commentary. The links were generally to interesting news bits — articles, photos, whatever — and one blog would generally link to something that was seen on another blog, either another news item or the actual blog entry linking to the interesting thing. You could stumble into a pile of interconnected web sites and just keep going around in circles, stumbling on the same links over and over again.

Soon enough, some of these “bloggers” started writing more and more interesting commentary, writing more and linking less. Other “bloggers,” liking what they saw, would link to that interesting piece of commentary, and all of a sudden, what were traditionally (I use that term incredibly liberally) linkers were actually becoming the content providers themselves. The format remained the same, however — generally a long page of content, listed by date, and mostly shorter, bite-sized pieces of content — the web given the MTV treatment.

Soon, the content became the primary focus and the links slipped away, though the feel is still distinct from the journal, in my mind. The journal has been, and always will be, a personal account of the journaler’s life. The blog can be written personally as well, and from a very personal point-of-view, but it will definitely be written about a particular item of public consciousness (even if that population that is actively interested in a particular story is very small).

Which isn’t to say that, these days, there isn’t an incredible amount of overlap. There is, and the two are almost interchangable. But only almost. Even the format makes a huge difference. The journal is still primarily listed as a page-at-a-time construct. Each day, or each entry, is a complete thought, a complete slice of life, constructed by the writer to stand alone. The blog still tends to be a-piece-in-a-whole, with each entry, regardless of length, presented within the context of the other entries posted that day, week, or month (though I do realize that the “permalinks” to most blog entries link to one particular blog entry, rather than a whole group).

For me, the desire to do a blog comes from wanting to write more globally. To write about the world, rather than my world. To be able to dash off thoguhts and let the world comment on my ideas. Comments are also much more of a blogging thing. The journal may have comments, but it is more of a one-way communication, from journaler to reader. Blogs are much more community-centric. “I write for you, and you write back” kind of feeling.

I feel like journalers write for themselves, with the audience as a byproduct (even if the journaler is writing with the clear understanding that there is an audience), and the blogger writes for the audience, with the understanding that there is a real person writing an entry.

raw stories from the congo

A dear friend of mine is currently teaching in the Congo and her most recent update has left me in shock. I share it to provide the rawness of life there.

….

For a while, I’ve been meaning to sit down and write an email about the women I work with here during the afternoons. And then one of my students died today. She had just arrived last week, sent down from one of the villages because she had been so severely raped that she needed surgery. She was so slight and frail, obviously HIV positive. She had walked to the hospital in the evening, just as lyn and I were leaving, and we gave her a blanket and a luna bar to last until morning. In class she was very bright, wrote well, but so quiet and hung out in bed the rest of the day. She hadn’t been able to sit in class the last few days and, when I came to say hi today, I found out that she died last night. Its left me shaky and sad but also looking, with new eyes, at the other women and what this little-hospital-that-could is doing for them.

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irritated by my own Orkut profile

This morning, i voiced my belief that it is my responsibility to be respectful to the creators of social software by trying to follow their intentions. Marc Canter dropped me a note this morning that truly upset me: “with 135 friends – you’ve now made it to the elite top 9. Congrats.” Marc’s right: this is truly disturbing, apparently hypocritical and not something that i’m thrilled to realize at all.

When i joined Orkut, i made the decision to accept all friendship requests from people that i have spoken with, have actively read, or have an otherwise loose connection. I decided that i would never invite anyone who i don’t consider a friend or colleague, nor ask to friend anyone based on the same metric. Although i would accept friend connections from people that i recognized, i figured that this policy would limit the number of people that i linked to. This has not happened. And now, i’m faced with a profile that makes me look like i’m trying to win some popularity contest. Yuck. Very yuck.

This is precisely why i’m beyond irritated at these things. I am not in a totally social awkward position, wanting to be hidden amidst the crowd, but sticking out like a sore thumb. Yet, how does one proceed properly? Do i start deleting “friends” who i don’t know that well? Where does one insert a black line into a gray continuum? In many ways, Friendster was much more organic for me. I joined with my friend group, connected to people who i intimately knew and was rarely faced with the situation of having to turn away colleagues or people i know from the digital only. I didn’t ask them; they didn’t ask me.

So, this makes me think… what is it about Orkut that has made this an incredibly uncomfortable situation? Is it because we’re a year into YASNS? Is it because we’re tired of regulating boundaries? Is it because the site further promotes popularity? What is it?

Personally, i have a partial guess. I think that because the site advertises people’s popularity at every stage, people are far more likely to connect to the popular people that they recognize because they’re right out there, in front. (Ah, yes, power laws.) Thus, i’m guessing that by inviting a stack of my friends and showing up high early on, later adopters who normally wouldn’t have searched for me saw me and added me, even though i’m not one of their closer friends, but simply a partner in the social discussion space. Perhaps this feature is quite a cultural flaw?

the danger of blogging as an academic

When you’re communing with like-minded souls, you feel like you’re accomplishing something…

Oh, love to the Clay. In deconstructing the role of social software in the Dean Campaign, Clay teases out something very important: talking amongst yourself is not action. The digital world magnifies homophily (birds of a feather stick together). You can find like-minded souls and never have to interact with anyone who is different than you are. You can feel like you’re doing something by preaching to the choir. This doesn’t make change.

Of course, this realization also makes me ::cringe:: I was moaning to a friend about how much i loathe trying to formalize my Friendster material, about how i’m soooo tired and cranky about thinking about this space. He was like, of course you are. You’ve justified blogging as writing and feel like you’ve been there, done that. But you haven’t. He’s right. The rigor of academic writing is a whole different ball of wax. My blog is simply rants, not analysis, predictions, theory. It might be sometimes useful to business people, but mostly, it’s fodder for the entertainment of folks i know. And it’s of no use to future designers.

As a few astute readers noted, i haven’t really been going into detail about “what does this mean” and “where is this going.” It’s true. I need to back away from that in the blogosphere right now, focus on formally getting this material out the door. Living in clear homophily is dangerous for me right now.

correcting Marc Canter’s perception of my views

I was a bit miffed to read Marc Canter’s perception of my views:

danah thinks we should treat these relationships more seriously.  Or somehow believe that by calling someone a ‘friend’ in an explicit social networking environment – actually means something.

I am not interested in what users SHOULD do; i’m interested in what they do do. That said, i truly believe that early users help construct the social norms for any given environment. In “Why Your Friends Have More Friends Than You Do,” Scott Feld talks about how people’s understanding of how may friends they should have is constructed by their friends.

Marc – i don’t believe that users should take these relationships more seriously; i believe that YOU should. Users will do whatever they damn well please, and i think that we should learn from them. But out of respect to the creators of these systems, many of whom are our friends, i truly believe that we should respect their goals and not engage in behavior that disrespects their intentions. Furthermore, i believe that we should never be the exceptions on any given service, the ones who push the boundaries. We are not average users. We should sit back and watch what average users do, not try to top them. By engaging in disrespectful behavior, we make it much harder for our friends and colleagues to execute their business plans as they’re busy policing us.

This is about ethics and respect, not about any false notion that these networks actually mean something. This is about business models, strategy, and scalability, not research.

[Lago: i definitely realize that it’s a game; i’m sorry that you thought otherwise.]

why Orkut makes people insecure

I was talking to a friend about my Orkut rant. Orkut really bothered him and he was trying to tease out why. He knew that it bothered him more than Friendster and it wasn’t simply because it was Google. In fact, he really likes Google.

As far as he could tease out, it bothered him mostly because the YASNS phenomenon has been around for a year at this point. Many of the weaknesses have been publicly discussed, particularly around Friendster. “Google had the opportunity to learn from Friendster and the other YASNSes, solving their known issues, but instead they released a tool that was broken in exactly the same way as its ancestors. This doesn’t advance the art, it doesn’t provide new value to users, and, because of Google’s popularity and credibility, it foists the YASNS problems (like the Economy of Bullshit and the social awkwardnesses) on an even larger user-base. Friendster had the excuse that they were breaking new ground and discovering new problems. What’s Google’s excuse?”

Of course, he’s not the only one uncertain about Orkut. Chris articulates his insecurity based on his feelings of being disrespected..

banned from Orkut?

I keep hearing about folks who have been kicked off or “jailed” from Orkut. I’d love to hear more about this. Who all is getting banned? Why? Are you given explanations? What happens when you try to fight?

what is beta in the context of social software?

What does the term ‘beta’ mean in social software? It’s become an ongoing joke since Friendster is *still* in beta. From my, admittedly limited, experience in software dev, alpha releases were almost always internal, hugely buggy releases. Betas were distributed to a small, reliable group of people meant to give constructive feedback. Of course things are buggy in alpha/beta, but rarely is any software project ever truly complete. Bugs are always found and new versions are released.

The weird thing about social software is that systems are distributed publicly as beta. Thousands (if not millions) of users appear on beta systems. Most of them are not trying to give feedback, but they do push the social and technological limits of the technology. Lessons are to be learned. Of course, lessons are to be learned in software ALWAYS, regardless of the labels.

I find it quite disconcerting that people want to label their distributions “beta” for over a year because it hasn’t been perfected, because new versions are coming out. This, to me, seems like an abuse of the term beta. New versions always come out. Is beta simply an excuse?

What does beta mean in the context of social software? Should we forgive technological imperfections? What about social consequences? What about apparent design decisions that seem to persist?

[This message is in part in response to this rant on why we should be lenient on Orkut because of its alpha status.]

I am really uncomfortable with public distributions of software being labeled as beta (or alpha), particularly when the population joining it is not aware of it being truly an alpha/beta. For example, would it be OK to completely scrap the data inputted because it is an alpha/beta? Are structures really going to change that much when it is in the hands of the public?

Genevieve on mobile culture

Genevieve Bell is one of my favorite researchers. Today, she spoke at Stanford and you can listen to her talk.

In June of 2002, Malaysian newsstands carried the latest issue of “Mobile Stuff” — a magazine geared toward Malaysia” growing population of mobile phone subscribers. On the cover, two young Malay men in clothing that suggests more LA hood and less KL suburbs, hold out their mobile phones to the camera beneath the banner headline “Real Men Use SMS.” Six months later, billboards in Shanghai carried the image of a woman’s shapely calves and ankles, bound with black patent leather ankle straps; positioned beneath one strap is her mobile phone. Beyond their utility as a technology of information exchange, mobile phones it appears have inserted themselves into the cultural fabric of societies across the world. Using comparative cases from Asia, this talk explores how mobile phones, and their various accoutrements, have become key symbolic markers of identities. I argue that mobile phones, rather than facilitating an idealized universal communication, actually contribute to the re-inscription of local particularity and cultural difference as dimensions of a larger political economy of value. Making sense of the different ways that cell phones are articulating with daily life provides an important perspective on the ways in which cultural patterns affect technology use.

orkut pissyness, round 2

Wanna see a big phat privacy hole on Orkut? Go to messages. Click compose. Click “friends and friends of friends.” Click next. Copy & paste all of your friends and their friends’ email addresses.

Oh, but don’t worry, you can’t delete either your account, your photos or any of your friends! (update: i am wrong about friends.. see comments) So, do you really trust the friends of those friends who keep adding everyone and their mother to the network?

Don’t worry, when everyone gets the hang of it, you’ll get to deal with your Orkut inbox because everyone in any community you’re in, or any friends of friends can send you messages there. As if you didn’t get enough virus mail this week.

Note for those who explicitly emailed me to ask why i’m particularly cranky about Orkut, why not other sites… 1) I am notoriously critical of all of the YASNS sites; 2) i made the reference to Jar Jar for a reason…. when you hope something is going to be really good because you have respect for the company behind it and the creation comes out to be insulting to the core, you can’t help but walking out of the theatre feeling sick to your stomache. Sure, i realize that it’s alpha. But there are enough shitty YASNS out there for Google to join in and insult us through privacy violations, a dreadful ToS, non-functional software and poorly thought out social consequences.

Update: Chris posted a response from Orkut in the comments. They say that it is not a privacy hole because only the names of your friends that make their email addresses available are shown. On one hand, it is really good to hear that this is a known and intentional approach. On the other, this is not the perception that i would imagine people would have when they see that long list. This is a good example of actual privacy vs. perceived privacy. While one might think that users should just get it, this is an example where the owner should really be better about explaining what’s going on and giving people an option to opt-out.

Speaking of which, can i opt out of the friends-of-friends sending messages to me?