I’ve been following ChatRoulette for a while now but haven’t been comfortable talking about it publicly. For one, it’s a hugely controversial site, one that is prompting yet-another moral panic about youth engagement online. And I hate having the role of respondent to public uproar. (I know I know…) More importantly though, I find it difficult to respond to the fears because I find it endearing. ChatRoulette reminds me a lot of the quirkiness of the Internet that I grew up with. Like when I was a teen trolling through chatrooms, ChatRoulette is filled with all sorts of weird people. And most users ignore most other users until they find someone they find interesting or compelling. While the site was designed by a teen, minors do not dominate there (although there are plenty of young adults there). And, not surprisingly, teens on the site have ZERO interest in talking to older folks – even old folks like me. It’s the strangest pairing dynamic… You can click Next and they can click Next until something gels. And even though I might want to talk to teens on the site, they have no desire to talk to me. Imagine if I was a sketchy guy. Right: no interest. Likewise, the people who most want to talk to me – a young woman – are the people that I don’t want to talk to. So on and on and on we go clicking next until there’s a possible spark. It’s a game played by flaneurs walking the digital streets.

What I like most about the site is the fact that there’s only so much you can hide. This isn’t a place where police officers can pretend to be teen girls. This isn’t a place where you feel forced to stick around; you can move on and no one will know the difference. If someone doesn’t strike your fancy, move on. And on. And on.

I love the way that it mixes things up. For most users of all ages – but especially teens – the Internet today is about socializing with people you already know. But I used to love the randomness of the Internet. I can’t tell you how formative it was for me to grow up talking to all sorts of random people online. So I feel pretty depressed every time I watch people flip out about the dangers of talking to strangers. Strangers helped me become who I was. Strangers taught me about a different world than what I knew in my small town. Strangers allowed me to see from a different perspective. Strangers introduced me to academia, gender theory, Ivy League colleges, the politics of war, etc. So I hate how we vilify all strangers as inherently bad. Did I meet some sketchballs on the Internet when I was a teen? DEFINITELY. They were weird; I moved on. And it used to be a lot harder to move on when everything was attached to an email that was paid for. So I actually think that the ChatRoulette version allows you to move on with greater ease, less guilt, and far more comfortably. Ironically – given the recent media coverage – it feels a lot safer than any site that I’ve seen that’s attached to a name or profile with connections to people or identifying information. Can youth get themselves into trouble here? Sure… like in most public places. And there are definitely youth who are playing with fire. But, once again, why go after the technology when the underlying issues should be the ones we address? Le sigh.

Anyhow, I was hemming and hawing about what to say about this and I’m still not sure what to say because, truthfully, I like the reminder of ye-olde-Internet culture. I like the fact that there are still a small percentage of folks out there looking for some amusement because they’re bored and they want to connect with randomness, folks who recognize the joy of meeting strangers in a safer space than most physical spaces where that’s possible. I realize that this creates the potential for seeing some pretty gross and/or problematic things and I certainly don’t want to dismiss that, but I’m pretty certain that teens are responding the same way that I’m responding – by clicking Next. Is that ideal? Probably not. And I’d certainly love a filter – not just for teens but for my own eyes. (Then again, I’d also like a spam filter too… Especially here on my blog. Cuz really, who of you who are reading this want to get porn ads here either?) I’m not sure that immature folks of any age (or the easily grossed out) should be on this site. But I do hope that we can create a space where teens and young adults and the rest of us can actually interact with randomness again. There’s a cost to our social isolation and I fear that we’re going to be paying it for generations to come.

So I’m still not sure what to say except that I feel this weighted sense of Le Sigh. The same mix of depression and exhaustion I felt this morning when I was playing peek-a-boo with a smily child in an airport and her parents whisked her away, glaring at me as though I was the devil incarnate. I realize that many parents think that they’re doing good by their kids when they choose to limit their exposure to the randomness of the world, but it just makes me deeply deeply sad. And so I simultaneously am amused by ChatRoulette and depressed because I realize that so many folks would prefer to keep themselves and their teens/college-aged-kids sheltered rather than giving them a way of thinking about systems like this and teaching them to walk away when things get weird. And this deserves a Le Sigh Royale.

Post translated:

• French / en francais
  
• Czech

Sarita Yardi has been doing a lot of thinking about ChatRoulette these days and I wanted to share a short essay she wrote to explain ChatRoulette to the uninitiated. I think that this is a fantastic introduction for those who aren’t familiar with the site. (And I’ll follow up with my own thoughts in the next post.)

BY SARITA YARDI

ChatRoulette is a new website that connects you face to face with Internet users around the world. When you go to the site and hit Play your webcam turns on and you’re connected to another person. Most times you’ll hit Next within a few seconds and be connected to someone else. Sometimes people stop to chat. Basically, instead of surfing the web, you’re surfing people.

ChatRoulette evokes patterns of behavior that are as old as the Internet. Our fascination with spontaneous and random forays into anonymous online interactions echo those of early text-based chatrooms and bulletin board systems in the 1990s and even earlier. Shock, boredom, play, and voyeurism characterized these early online environments as much as they do now. In ChatRoulette, there is no registration or login; staring into the bedroom of a complete stranger is fascinating and completely disconcerting.

ChatRoulette reminds me of when people said blogging was like making a private diary public. The idea of sitting in your bedroom showing your face to anyone in the world is simultaneously anonymous yet deeply revealing. This violates almost all social norms of the offline world. If someone walked up to you at a cocktail party, stared at you intensely, then simply walked away, you would feel confused and probably offended.

I was recently asked, “If a parent wanted to know if their kid should be on ChatRoulette, what would you tell them?” My experience on ChatRoulette has been about 10% sexual voyeurs, about 10% performance art (people dressed in cat costumes), and about 10% signs (show me your [x]!). There are a few older people, but the remaining majority is young people (high school and college kids) mostly just hanging out, some giggling, some looking vaguely bored. Like with anything their kids do online or offline, I would advise parents to reflect on what they consider to be socially appropriate material for their own child and to teach their kids how to weigh the costs and benefits—and risks and rewards—of any site that they decide to hang out on online.

There are a couple of quickly emerging norms on ChatRoulette:

• Clicking Next is not only socially acceptable, but it is expected.
• Flashing signs or stuffed animals—unless they’re particularly amusing or clever—is considered trolling. People want to be face to face with other people.
• People wouldn’t want to see people they know.
• It’s like window-shopping where real people are behind the window. You can look, but you can’t touch, and you can move on if you’re not interested.

There are a number of fascinating things about ChatRoulette. One is that it was written by a 17 year-old boy (Andrey Ternovskiy) who likes socializing with his friends and learned to code when he was 11. He also has an entrepreneurial spirit; he rewrote the code a few times for it to scale and he got his extended family to invest in the site so he could get more servers. In an interview with Russia Today, he says he built it so he and his friends could start doing things together online like watching movies or making things. In most contexts, we would love to hear stories of kids making cool stuff online.

Another spin is that video chat could enable kids to be more in control of their own safety than text chat. If most teens are in fact looking to chat with other teens, it is much easier for them to screen out older adults and anyone who’s doing explicitly sexual things. Imagine if we’d started with video chat 20 years ago and now, all of a sudden, we had this new “text-based chat”. We would be far more concerned because it’s so easy to deceive with text. What’s interesting is that the pervasive fears that arise with anonymous and ephemeral online interactions are actually mitigated in ChatRoulette. It’s actually *harder* to lie—it’s more difficult to lie about your age, gender, or physical features when the camera is focused directly on you.

With that said, it’s like an online Lord of the Flies, and it probably won’t last the way it is currently. There are too many unacceptable cultural and moral boundaries that are crossed—like random and unpredictable exposure to nakedness—for it to persist in its present state. This brings up interesting questions of governance. Wikipedia’s governance structure didn’t emerge in a day, nor did those of Usenet or IRC chatrooms. If ChatRoulette is more than a fad—and I suspect it is—one direction it might take is to grow and split out into categories where communities can develop roles and social norms for self-governance, like on Craigslist.

I’m not convinced that ChatRoulette is truly anonymous. The plethora of screenshots of the most outrageous (read: NSFW) and amusing webcam matchups make it possible to reveal people’s identities using facial matching algorithms or IP addresses or visual search. That’s not a criticism of ChatRoulette or a call for policing the Internet. As my adviser says “In 20 years, no one will be eligible to be president.” We’re still searching for the right balance between protecting our own privacy and being able to live out our social lives online without feeling that the rest of the world is out to get us.