I have been an avid audible.com supporter for well over a year. I’ve been patient with the horrendous website. I bought numerous subscriptions for others last holiday season. But i’m bloody fed up and frustrated with them. It’s impossible to navigate the system. When i was traveling, i found that i couldn’t get audible to download. Now that time has passed, my subscription doesn’t roll over and so i lost a month worth of downloads. This has happened plenty before and i’m just tired of it. I have patience for wacky interfaces at the beginning, but not over time and not when i feel like i’m getting screwed out of money while they fuck around. Frustration.