bridging diverse groups: meta-mumblings from recent gatherings

In the last two weeks, i’ve attended two different gathering of minds that involved a distributed group of academics of all types, designers, pundits, technology creators, businesspeople, etc. I don’t have time for larger reviews on the discussions, but i wanted to record a few meta-notes for my own memory and for the readers’ entertainment.

Personal. I feel like the intellectual bastard child of loopy parents who never saw eye-to-eye. Maybe they got along before i was born, but i kind of doubt it. I can’t tell if my responsibility is to be the good kid who tries to help them make sense of each other or be the bad child who pits them against one another. In any case, i’m glad to have all of my parents in a room with one another, even when they’re not playing nice.

Backchanneling. I finally realized why selective backchanneling irks me. One thing that i bank on at conferences is that the attendees create a cohesive view of being annoyed with the conference. This happens because no one attends a conference for the content; they attend to talk to people. Thus, people love to find new ways to bitch about how the speakers are boring/irrelevant/valueless, the establishment is being disrespectful to the attendees (i.e. no power/WiFi), the planning is poor, things are running too long, there’s not enough food, etc. You name it, people always find a way to bitch at a gathering. And this serves a super valuable role at these meetings. It creates a point of shared context in which people can get to know one another well.

The thing about the IRC backchannel is that it’s *obvious* that there is a second-place to the conference. Thus, those not participating create another target of dislike in addition to the conference. One can despise the conference as well as the IRC channel. In most events, people don’t hate either the actual organizers of the conference or the participants of the IRC channel (since they’re friends anyhow); they simply despise the organization. With only a fraction of people participating, the IRC channel doesn’t become a communication tool; it becomes a second place. And since people are in both the IRC channel and the conference simultaneously, it means that you can’t just disregard that population – they are weaved too tightly. (You can disregard the conference attendees that just sit in the bar the whole time.)

When i bring this up to people, everyone loves to tell me that anyone could get on the channel so get over it. This *horrifies* me because it rings of “any person of color can get on the Internet so the race divide is their fault.” There are many reasons why people don’t feel comfortable on the IRC channel. It’s not their home domain; they don’t use laptops during conferences or they don’t have the skills to install the backchannel; they don’t execute well with continuous partial attention; speed typing is not comfortable…. You name it. It’s an environment that privileges those comfortable in it already. That said, i was quite impressed with the number of people that i saw engage for the first time at each event. Both non-participant groups said that they weren’t a fan of that behavior, but they were glad to be able to read it and contribute occasionally. Anyhow, i have to chew more on why this bugs me, but it still does. (In connection with Liz and Clay.)

Translation. I realize that there’s a lot of translation when you have diverse groups gather. That translation is not simply terminology, but culture and values. That said, it will never work when one group is required to defend themselves to the other, to prove their worth. I’ve learned that an event will be problematic if any group has to go on the defensive. Yet, at almost all events i’ve been to lately, there has been one marginalized group that felt that they had to prove themselves, that they had to stand up for their worth. This screws with everything.

This makes me realize how crucial the privilege conversation is. We all have situations where we are privileged, either because we’re in the majority or otherwise a part of the normative values. We usually talk about privilege in terms of race, class, gender, sexuality, etc. And we normally fail to ever convince anyone to make sense out of what it means to acknowledge privilege and try to put it down. I realize that this is a task that more people need to take up actively. We may not learn to give up privilege based on the qualities written on our bodies or otherwise part of our life-long identity, but maybe we can learn to give up privilege based on more localized, ephemeral situations. What does it mean to be in a room where there are two groups and you’re part of the dominant group? In this case, the number one responsibility of the dominant group is to do their darndest to open up and listen to the other group. Truly listen. Truly encourage. Not simply challenge to prove themselves, but figure out how to empower that group.

I can visualize what this means in a spiritual level. To use your power to blow air into the disempowered group, to lift them up through encouragement.

One of the weird things about two events that i attended is that i got to watch as the power between two groups swapped. And both group failed to relinquish their privilege to fully listen because they were too overjoyed to be in the dominant group. Lesson learned… even those of us who talk about privilege fail to check our own on a constant basis.

Anyhow, that’s enough meta mumbling for a bit.

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17 thoughts on “bridging diverse groups: meta-mumblings from recent gatherings

  1. kevin jones

    Your experience of people in two worlds, both of which think they are the right world, looking down on each other, completely resonates with my experience at a would be bridge the gap between sociologist types and technotypes called techmuck. Run by the social types, they marginalized the augmented experience types and did not realize at all that they were being bullies. But at other, more tech focused events, the power shifts the other way. It didn’t surprise me; I think everybody will play the role of Pharoah once in a while if they get a chance. But it is yet another cultural divide where people are not talking to each other.

  2. Burningbird

    I am become the rash

    There are many things I’d like to talk about today. There is Yule Heibel’s post on Foucault and self-exposure, and Mike Golby’s and alembic responses. Yule wrote: Understand this: whatever is translated into discourse is instrumentalised as social cont…

  3. Many-to-Many

    boyd on the backchannel

    danah with more on the backchannel:The thing about the IRC backchannel is that it’s obvious that there is a second-place to the conference. Thus, those not participating create another target of dislike in addition to the conference. One can desp…

  4. Many-to-Many

    boyd on the backchannel

    danah with more on the backchannel:The thing about the IRC backchannel is that it’s obvious that there is a second-place to the conference. Thus, those not participating create another target of dislike in addition to the conference. One can desp…

  5. Many-to-Many

    boyd on the backchannel

    danah with more on the backchannel:The thing about the IRC backchannel is that it’s obvious that there is a second-place to the conference. Thus, those not participating create another target of dislike in addition to the conference. One can desp…

  6. Richard Soderberg

    I’ve noticed that opportunities to “snark” about something are also chances to open lines of communication: for instance, my eye catches that of someone else who’s trying not to laugh at something, and then we get to talking, and then it’s Friday night. A car will cut off the bus I’m riding in, and suddenly I’m talking to the driver about traffic flow and learning street names.

    Backchannel communication seems to bring people together, in the short-term; as an occasional event, it’s great, I’d never live without it. There’s something about the discussion between folk about a shared experience; whether the experience itself is good or not, backchannels spring into existence, so that a simple look can be the basis for a bond of friendship.

  7. Jon Lebkowsky

    The backchannel can be its own kind of interesting metaconference, but our attempt to incorporate it into the emergent democracy panel at sxsw made the second-placeness pretty obvious. Those who didn’t “get” IRC were clearly baffled, and those of us on the panel divided our presence to the detriment of the discussion. Live and learn.

    On the other hand, with some exceptions (e.g. surly response to Roomba warbots at Etcon), I don’t get a sense of prevailing backchannel snarkiness. (Maybe I should go to more conferences, heh.)

  8. Many-to-Many

    Technology, Agency, and the Back-channel

    danah compares non-participation in the back-channel at the MSFT conference to racial discrimination:everyone loves to tell me that anyone could get on the channel so get over it. This horrifies me because it rings of “any person of color can…

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