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January 31, 2004banned from Orkut?I keep hearing about folks who have been kicked off or "jailed" from Orkut. I'd love to hear more about this. Who all is getting banned? Why? Are you given explanations? What happens when you try to fight? Category: yasns Posted by zephoria at January 31, 2004 5:02 PM
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Comments (33)
As Joi pointed out[1], Marc Canter said his voracious activity got him put in 'jail'[2]... this seems to be related to the upity invitation-architecture.
[1] http://joi.ito.com/archives/2004/01/30/danahs_rant_on_orkut.html
[2] http://blogs.it/0100198/2004/01/29.html#a2216
Posted by joe | January 31, 2004 5:49 PM
Posted on January 31, 2004 17:49
I have now been 'jailed' twice. The first time was after doing some "friends of friends" message questioning the security of email (I was wrong, see http://www.lifewithalacrity.com/2004/01/insecurity_at_o.html ).
When you are banned, you get the messaage "*this account is in jail* Your account has been temporarily suspended due to unusual activities. We will verify your account status on orkut.com and remove your block. Please send an email to help+blocked@orkut.com with your username and name if you think we made an error."
When I asked why, I got an email back from Orkut Buyukkokten "Your account was blocked by the system automatically. The block is temporary. Your account should be fine now. I apologize for the inconvenience."
This afternoon, I posted another "friends of friends" message telling people about my discoveries and pointing them to my blog entry, and shortly thereafter was "jailed" again. I've inquired, and gotten no response.
Since that time I've been told that some people who have uploaded inappropriate pictures or have otherwise violated the TOS have been "jailed", and thus I must have violated the TOS.
Someone else in the crypto community wrote me to say "Some of my other friends pointed out some security problems, and tried getting them to use SSL, and were put in jail, too, or had their accounts revoked. They're a bit twitchy."
I handle TOS problems with my online game company Skotos all the time. But we always tell people precisely what they've done wrong when we do so. None of this happens with Orkut other then the message to send a mail to them. If you don't know the cause, it makes it hard to appeal.
I suspect the problem is that I'm emailing to "friends of friends" and that is triggering some type of "too much" flag, similar to the too many friends requests that I hear Joi Ito and Marc Canter running into. However, the system should instead stop me from sending emails to "friends of friends" in the first place if it is going to violate some type of check.
What would concern me is if they are jailing me (and the other security people) because of something in the content of my messages. For instance, the word security, or someone at Orcut reviewing the messages and censoring after the fact. I don't know if that is happening, but when there is insufficient information it is easy to fall into the worst case scenario.
Posted by Christopher Allen | January 31, 2004 6:30 PM
Posted on January 31, 2004 18:30
I really wish this Chris guy (above) would stop sending messages to friends of friends... and, just like zeph, I'd like to be able to opt out of friends of friends messages.
Posted by joe | January 31, 2004 7:07 PM
Posted on January 31, 2004 19:07
I don't plan to send any more messages to "friends of friends" -- the first one was a warning all those vulnerable to the issue about a possible security hole, the second at Orkut's request, the third was to explain the whole situation. I wish I had not sent the first one.
Posted by Christopher Allen | January 31, 2004 7:16 PM
Posted on January 31, 2004 19:16
Urgh. As I've reported in my blog I'm in Orkut "jail". However, I just discovered that my instant message addresses are visible by default to all friends, and I wanted to change this. (Danah, I can see your IM address, and I'm not sure you want that.)
However, this is another function that is disabled while you are in "jail".
Posted by Christopher Allen | January 31, 2004 7:18 PM
Posted on January 31, 2004 19:18
I'm out of jail for the second time this morning. From what I can tell, in both cases it was because I sent an email to "friends of friends". If this was reason, why did they prevent me from sending an email to "friends of friends" in the first place?
In both cases I was freed in about 24 hours.
A bit more troublesome to me is that in my of my blog on Orkut at http://www.lifewithalacrity.com/2004/01/insecurity_at_o.html#comments that people were saying that "jailed" are also TOS violators, typically innappropriate pictures or worse child pornography.
I don't know what I did, but I'm fairly certain I didn't violate Orkut's TOS, and I don't appreciate being grouped with those that have.
I've also been hearing rumors to the effect that some people in the cryptographic and security community have been raising security issues and have themselves "jailed" as well.
If the goal of Orkut in this beta stage is getting feedback, then they are not doing a very good job. Feedback is a two-way street -- by not letting us know what is going on (say by a developers blog, responding to problems reported in a forum, or by some type of structured bug reporting mechanism) it makes it difficult for us to offer constructive criticism. Instead, we fall into traps of rumor and conspiracy.
Posted by Christopher Allen | February 1, 2004 11:32 AM
Posted on February 1, 2004 11:32
Got jailed for a third time today. This time I wasn't really doing much on the system, just responding to posts in groups, confirming friend requests, etc.
Quite annoyed, I sent another email off to their designated help address. I got this reponse this morning:
Thanks for contacting us. To keep orkut.com a trusted community, we have implemented an automated system that aims to catch members who are trying to abuse it. When someone is caught, they are temporarily jailed. We try to catch only the bad guys, but occasionally innocent folks are put in jail too.
We apologize for any inconvenience this may have caused and can assure you that your account will be unlocked within a day. We are working hard to make our jailing system smarter, and we appreciate your patience as we work our way up this learning curve.
Stay connected,
orkut.com
Posted by Christopher Allen | February 2, 2004 12:02 PM
Posted on February 2, 2004 12:02
Seems to me that if the jailing is automatic, they could model group emails to see where those limits catch people without forcing users to be the guinea pigs for how much voltage kills guinea pigs.
If the jailings are done on a case-by-case basis (i.e. "Admin alert: user A has sent a message to people 2 degrees away, would you like to review it?") then it won't scale well and we can expect more missteps in social admining.
I have a mini-rant about the term "jailing". Does that strike anyone else as amazingly loaded? As a developer, I've been in this situation (where we have to disable accounts for some reason) and the person being banned, locked out, gagged, pinned, frozen, or otherwise losing access is going to be unhappy anyway. It seems that using language that implies "criminal" is begging to make the negative reaction even more extreme (as is happening).
Posted by Scott Moore | February 2, 2004 4:36 PM
Posted on February 2, 2004 16:36
I did finally discover why I was jailed a third time. Two of us appear to have been jailed because of a bug when posting to groups. What happens is that if you write a long post, rather then the system tell you something is wrong, your posting form will just be refreshed. This will prompt you to submit a few more times, unsuccessfully. Then you realize it must be because your post is too long, so you'll remove text a few times, and submit. At some point in this process, typically before you successfully trim it down enough to successfully post, you will discover you are in Orkut jail.
Us long winded bloggers are particularly vulnerable to this ;-)
Posted by Christopher Allen | February 3, 2004 7:15 AM
Posted on February 3, 2004 07:15
I don't mean to interrupt your beautifulness. But can someone invite me to orkut? turgan@monomood.com
Posted by Turgan | February 3, 2004 10:26 AM
Posted on February 3, 2004 10:26
So, if all the people who know security are thrown off or pissed off, where are they in fact listing all the security holes?
A nice widely published list of them that is outside space orkut controls, is the best evidence that orkut is not managing its users properly.
Ryze and Wikipedia have alienated many users with similar tactics. Why would orkut be different?
Posted by where are the flaws listed? | February 4, 2004 9:01 PM
Posted on February 4, 2004 21:01
So, if all the people who know security are thrown off or pissed off, where are they in fact listing all the security holes?
A nice widely published list of them that is outside space orkut controls, is the best evidence that orkut is not managing its users properly.
Ryze and Wikipedia have alienated many users with similar tactics. Why would orkut be different?
Posted by where are the flaws listed? | February 4, 2004 9:02 PM
Posted on February 4, 2004 21:02
the place is a cesspool of trolls. it's a polluted hole. you don't want to go there.
Posted by karvy nolte | February 4, 2004 10:27 PM
Posted on February 4, 2004 22:27
life is just one polluted hole after another.
Posted by turgan | February 8, 2004 12:15 AM
Posted on February 8, 2004 00:15
I'm currently jailed for the second time. I've been adding friend randomly, sent out a friend-of-friend invitation, and added two scraps. I've asked Orkut for an explanation and also received no reply (other than the automated standard reply). I thought the point of Orkut was to create a community with unlimited growth potential, now it seems like it's turning into a members only pissing contest. Everyone that is taking the time to post and connect with people is getting jailed.
Posted by Jubex7 | February 21, 2004 10:37 PM
Posted on February 21, 2004 22:37
Not just jailed. I was first jailed repeatedly and now have had my account suspended - for no given reason.
So yeah, something is really broken. They're not responding to my requests for a re-set or even information on why. Nothing but hostile silence from the powers-that-be at orkut.
Posted by Karl Elvis | March 26, 2004 8:06 AM
Posted on March 26, 2004 08:06
I got put in Orkut jail! Here's why. I had created a community for those critical of the Macintosh and the mac zealots all ganged up and marked me as bogus user! I sent a fed-ex to Orkut demanding he remove from his system all of the Mac users who abused the "bogus user" button. So far, no reply
Posted by Reuven | May 18, 2004 10:00 PM
Posted on May 18, 2004 22:00
I would like to join orkut, but I don't yet know anyone there. I noticed that some people are selling orkut invitations on Ebay. It seems tacky to me.
My E-mail address is Myname2 at Cox dot Net.
I just want an opportunity to be jailed like all of you lucky people. ;-)
Posted by Mike | May 22, 2004 5:50 PM
Posted on May 22, 2004 17:50
I think I have the only computer in my dang town. I don't know anyone using orkut, in fact, I don't even think people know what the internet is. Thank you for any help.
Posted by cyvault | June 18, 2004 12:10 AM
Posted on June 18, 2004 00:10
I think I have the only computer in my dang town. I don't know anyone using orkut, in fact, I don't even think people know what the internet is. Thank you for any help.
Posted by cyvault | June 18, 2004 12:11 AM
Posted on June 18, 2004 00:11
hi im in jail now i dont know when i will be free.
please bring me a cake with a file in.
Posted by pagan | June 20, 2004 10:06 AM
Posted on June 20, 2004 10:06
I registered to Orkut yesterday and then this morning I found out I'm in jail, for no apparent reason! Seriously, I have no idea what I could've done to cause that...maybe joined too many communities in less than a day? o_O Orkut is weird.
Posted by cammie | July 18, 2004 10:04 AM
Posted on July 18, 2004 10:04
For how log will i be banned?
Bye!
Posted by Punisher | July 18, 2004 1:13 PM
Posted on July 18, 2004 13:13
I have been jailed second day on orkut. I did no evil!!! :(((
Posted by Kyknos | July 19, 2004 5:30 AM
Posted on July 19, 2004 05:30
i'm in jail too !!!! and I didn't send any mail trought orkut, and I create no communitie.
tell me why !
Posted by Daniel | July 19, 2004 2:20 PM
Posted on July 19, 2004 14:20
I've been on jail for 3 days and I still there.
I think they are testing their POWER.
Nobody wants to go to jail, they may be thinking of telling what they want you to do(something like this). The problem is orkut is very adictive... U never know
Posted by Pedro Garcia | July 20, 2004 6:57 PM
Posted on July 20, 2004 18:57
Banned too!
What's wrong with this guys???
Hacker's are under control???
How long i will be banned??
Posted by Leonardo Guerra | July 22, 2004 2:30 PM
Posted on July 22, 2004 14:30
I'm relieved!! I was in jail from yesterday untill today, and didn't had a clue for what was happening...And it was my 3rd day!!!! I joined a lot of comunities, and posted to them. But I thought this was legal...And I didn't post to any friend of a friend.
Well, it's weird being caught without knowing why...
At least now I know this is commom...although inaceptable...
Posted by Flavia Penido | July 22, 2004 3:51 PM
Posted on July 22, 2004 15:51
EU GOSTARIA DE PODER PARTICIPAR DOS COMENTARIOS E INTEGRAR A REDE DE AMIGOS DO ORKUT. ALGUEM PODE ME CONVIDAR? OBRIGADO - I WOULD LIKE FRIENDS ORKUT. IT S POSSIBLE? THANKS. GERALDO
Posted by GERALDO | July 25, 2004 9:32 AM
Posted on July 25, 2004 09:32
EU GOSTARIA DE PODER PARTICIPAR DOS COMENTARIOS E INTEGRAR A REDE DE AMIGOS DO ORKUT. ALGUEM PODE ME CONVIDAR? OBRIGADO - I WOULD LIKE FRIENDS ORKUT. IT S POSSIBLE? THANKS. GERALDO
Posted by GERALDO | July 25, 2004 9:33 AM
Posted on July 25, 2004 09:33
I am in jail for the third time... I never sent a "friends of friends" message, never did anything that could be considered wrong...
All I do is answer the questions of thr Girl in a community "Women ask, Mas answer" stuff...
The secound time, I complained, sending about 40 e-mails, all of them with 1 or 2 lines, like "Tell me whatīs my crime?" ; "Do I have mass destruction weapons in my computer?"; "Let me go!"...
This afternoos, I was in jail for the third time without any reason... SO I wrote gently this:
Subject: NO KIDDING?!?!?!
AGAIN? You must be kidding with me... OR WHAT?
Is this FUCKING thing automatic..?! SO FIX IT, you bastard!!!!!!!!
You know what?!?! SCREW YOU AND YOUR SLOWEST SERVER!!!!!
You are just not able to deal with many clients... so GIVE UP!!!! OR MAKE THIS THING, AT LEAST, WORK FINE!!!!!
IS THAT SO DIFICULT?!?!??!?!?!!?!
OH, GODDDDD!!!!!!!!!!!!
I received the same automatic answer... letīs see whatīs going to happen...!
Posted by Joe - Rio de Janeiro | July 26, 2004 6:16 PM
Posted on July 26, 2004 18:16
I am in jail for the third time... I never sent a "friends of friends" message, never did anything that could be considered wrong...
All I do is answer the questions of thr Girl in a community "Women ask, Mas answer" stuff...
The secound time, I complained, sending about 40 e-mails, all of them with 1 or 2 lines, like "Tell me whatīs my crime?" ; "Do I have mass destruction weapons in my computer?"; "Let me go!"...
This afternoos, I was in jail for the third time without any reason... SO I wrote gently this:
Subject: NO KIDDING?!?!?!
AGAIN? You must be kidding with me... OR WHAT?
Is this FUCKING thing automatic..?! SO FIX IT, you bastard!!!!!!!!
You know what?!?! SCREW YOU AND YOUR SLOWEST SERVER!!!!!
You are just not able to deal with many clients... so GIVE UP!!!! OR MAKE THIS THING, AT LEAST, WORK FINE!!!!!
IS THAT SO DIFICULT?!?!??!?!?!!?!
OH, GODDDDD!!!!!!!!!!!!
I received the same automatic answer... letīs see whatīs going to happen...!
Posted by Joe - Rio de Janeiro | July 26, 2004 6:16 PM
Posted on July 26, 2004 18:16
I am in jail for the third time... I never sent a "friends of friends" message, never did anything that could be considered wrong...
All I do is answer the questions of thr Girl in a community "Women ask, Mas answer" stuff...
The secound time, I complained, sending about 40 e-mails, all of them with 1 or 2 lines, like "Tell me whatīs my crime?" ; "Do I have mass destruction weapons in my computer?"; "Let me go!"...
This afternoos, I was in jail for the third time without any reason... SO I wrote gently this:
Subject: NO KIDDING?!?!?!
AGAIN? You must be kidding with me... OR WHAT?
Is this FUCKING thing automatic..?! SO FIX IT, you bastard!!!!!!!!
You know what?!?! SCREW YOU AND YOUR SLOWEST SERVER!!!!!
You are just not able to deal with many clients... so GIVE UP!!!! OR MAKE THIS THING, AT LEAST, WORK FINE!!!!!
IS THAT SO DIFICULT?!?!??!?!?!!?!
OH, GODDDDD!!!!!!!!!!!!
I received the same automatic answer... letīs see whatīs going to happen...!
Posted by Joe Rio | July 26, 2004 6:17 PM
Posted on July 26, 2004 18:17