I received a peculiar email message this morning from “Friendster Customer Service.” The message was polite and informing me that there is no “Friendster virus” and that the Bulletin Board Rumors were a hoax. They thanked me for my concern.
At first, i thought it was spam and went to delete it. And then i realized that it appeared sincere. They were thanking me for my concern even though i never wrote Friendster about said hoax. I looked at the headers and it looks like it really did come from Friendster. My next guess was that Friendster thought to mail out all of its users with the note.
There’s a problem. The message that i received, which appears real, doesn’t go to any of the email addresses that i use for Friendster. It goes to my primary address – the email address i use to communicate with friends, colleagues and whatnot. I never wrote customer service at Friendster even though i’ve used this address to communicate with various people who work at Friendster. But never about a hoax.
I’m a bit baffled. I have a feeling that Friendster is not very likely to explain why they are writing me at my personal address to thank me for my concern for a hoax that i didn’t report. Thus, i thought i’d see if anyone else received a similar message.
How very strange.
Update: Customer service responded. Although i’m still a bit weirded out. A few months back, i sent a message to someone who works at Friendster. I accidentally left off one of the letters in the email address so it didn’t go through to the person intended and got added into the Customer Service bin; it didn’t bounce; it didn’t get forwarded on. Apparently, Customer Service made a mistake this morning. Not sure who else got that message, but the reason that they had that address was because of that not bounced message. This is still disconcerting to me.