{"id":967,"date":"2003-12-01T16:05:29","date_gmt":"2003-12-01T16:05:29","guid":{"rendered":"http:\/\/ubuntu.my\/wp30\/archives\/2003\/12\/01\/im_in_the_workplace.html"},"modified":"2003-12-01T16:05:29","modified_gmt":"2003-12-01T16:05:29","slug":"im_in_the_workplace","status":"publish","type":"post","link":"https:\/\/www.zephoria.org\/thoughts\/archives\/2003\/12\/01\/im_in_the_workplace.html","title":{"rendered":"IM in the workplace"},"content":{"rendered":"<p>Ellen Isaacs has <a href=\"http:\/\/www.acmqueue.com\/modules.php?name=Content&#038;pa=showpage&#038;pid=91\">an essay<\/a> on work she did with folks at AT&#038;T on IM in the workplace.<\/p>\n<p>My initial thought is that it&#8217;s *great* that people are finally realizing that IM is more than just an organizational tool.  My gut says that the earlier studies weren&#8217;t wrong, but that things have changed.  IM use has changed over time and adults are starting to pick up on the fact that it&#8217;s better than email for many complex work discussions.  (My CS colleagues &#038; i knew this back in college as we did most of our projects over IM.)<\/p>\n<p>One concern that i have over this study is this statement: &#8220;Only 13 percent of the conversations we monitored included any personal topics whatsoever, and only 6.4 percent were exclusively personal.&#8221;<\/p>\n<p>I have no doubt that people do a lot of productive interactions over IM, but my gut says that 13% having any personal topics seems very low.  Even in normal working conditions, it&#8217;s so common to start out an interaction with something like &#8220;how was your thanksgiving?&#8221;  This is a social ritual that helps us relate to folks.  It makes me wonder if these users knew they were being tracked and studied&#8230; or if they knew that their employers were reading their IMs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ellen Isaacs has an essay on work she did with folks at AT&#038;T on IM in the workplace. My initial thought is that it&#8217;s *great* that people are finally realizing that IM is more than just an organizational tool. My gut says that the earlier studies weren&#8217;t wrong, but that things have changed. IM use [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-967","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/posts\/967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/comments?post=967"}],"version-history":[{"count":0,"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/posts\/967\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/media?parent=967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/categories?post=967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zephoria.org\/thoughts\/wp-json\/wp\/v2\/tags?post=967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}